Abbie Freeman
South Woodham Ferrers,Essex
Summary
I am a hardworking, friendly, and reliable individual who approaches every task with enthusiasm and a positive attitude. I take pride in being dependable and committed, always striving to give my best and support those around me. With strong motivation and a willingness to learn, I adapt quickly to new challenges and contribute effectively as part of a team. My approachable nature and dedication make me a valuable addition to any workplace.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work history
Pawn Broking Appraiser
Prestige Pawnbrokers
London, City of London
2024.02 - Current
- Applied critical thinking to analyze problems, evaluate solutions and select best decisions.
- Completed financial transactions accurately, reducing discrepancies at the end of each day's trading period.
- Established rapport with clients through excellent communication skills-boosted loyalty and repeat business.
- Maintained up-to-date knowledge of industry regulations to ensure compliance.
- Worked closely with local authorities when required, assisting in criminal investigations related to stolen goods.
- Managed inventory effectively, enhancing store organisation and efficiency.
- Provided expert advice about various products' worth leading to increased trust from clientele.
- Conducted precise valuation assessments, ensuring fair trade deals for customers.
- Took timely action on overdue pawns by following established procedures.
- Offered loans based on collateral assessment; significantly helped individuals in need of short-term financial aid.
- Created and maintained client debt records to keep up-to-date records and inventory.
- Collected customer data, assessed customer credibility and performed debt investigation.
- Kept up to date with market value of gems, jewellery and other commonly pledged items.
- Calculated loan amounts and interest, sharing transparent information about repayment requirements with borrowers.
- Analysed financial risk of each transaction and customer.
- Handled financial transactions and received regular payments from customers.
- Sold pledged items to pay outstanding balances after end of loan terms.
Jewellery Salesperson
Alistair Black Ltd
Chelmsford, Essex
2022.08 - 2024.02
- Selling high-value Diamond and other precious and semi-precious Stone-Set Jewellery items.
- Sourcing items of Jewellery to the request/specifications of our customers.
- Liaising with our suppliers, where the majority are based in Hatton Garden, to discuss which Jewellery to buy to display in our shop windows.
- Liaising with our Repairs Team to book appointments in with them that suit both their schedule but also our customers'.
- Front of shop face-to-face greeting and assisting our customers and building relationships with new and existing customers, leading to regular sales via general communication with customers.
- Writing up professional valuations of high-value Jewellery & Watch on behalf of our customers after their possession has been professionally valued.
Forensic Packaging Technician
SceneSafe
Burnham-on-Crouch, Essex
2021.08 - 2022.07
- Night-shift work responsible for the packaging of Forensic Testing Kits for a range of clients.
Bar Staff Member
The Whalebone Pub
Chelmsford, Essex
2021.04 - 2022.01
- Bar staff member conducting general customer service roles in a busy Pub & Restaurant.
Education
A-Levels - Fashion Retail, Fashion Design
Fashion Retail Academy
London, ENGGCSEs - Maths, English Language & Literature, Art, Religious Studies, History
William de Ferrers School
Chelmsford, ESSSkills
- Financial recordkeeping
- Interest calculation
- Able to work as a team member or on own initiative
- Able to adapt to new technologies
- Computer illiterate (EXEL, outlook and Word)
- Customer service
- Strong organizational skills and ability to prioritize work load within deadlines
Timeline
Pawn Broking Appraiser
Prestige Pawnbrokers
2024.02 - Current
Jewellery Salesperson
Alistair Black Ltd
2022.08 - 2024.02
Forensic Packaging Technician
SceneSafe
2021.08 - 2022.07
Bar Staff Member
The Whalebone Pub
2021.04 - 2022.01
GCSEs - Maths, English Language & Literature, Art, Religious Studies, History
William de Ferrers School
A-Levels - Fashion Retail, Fashion Design
Fashion Retail Academy