Abbie Comsa

Key Achievements:

• Secured Strategic Partnerships: Successfully negotiated and secured long-term service contracts with four major new build companies, resulting in ongoing work across 150+ homes annually and significantly expanding the company's market footprint.
• Revenue Growth: Spearheaded operational initiatives that led to a 42.5% increase in monthly revenue , by optimizing workflows, expanding service capacity, and targeting high-value client segments.
• Cost Reduction & Supply Chain Optimization: Identified and onboarded a new materials supplier, negotiating a 37% reduction in material costs , directly improving gross margins and enhancing overall project profitability.
• Scalable Operational Framework: Developed and implemented scalable systems and processes to efficiently manage increased workload, ensuring consistent service delivery and high customer satisfaction amid rapid growth.

General Responsibilities:

• Diary Management: Oversee scheduling and coordination of all electrical service appointments, ensuring efficient workflow and customer satisfaction.
• Contract Negotiation: Handle agreements with clients, vendors, and subcontractors, ensuring favourable terms and compliance with company policies.
• Marketing & Branding: Develop and manage marketing materials, social media content, and promotional campaigns to enhance brand visibility and attract new business.
• Client Relations: Serve as the primary point of contact for customers, providing excellent service and addressing inquiries related to bookings and contracts.
• Administrative Support: Maintain accurate records of contracts, schedules, and marketing initiatives to support business operations.
• Monitoring key performance indicators (KPI's) to track progress of the business and make sure we are meeting our pre-set targets.
• Managing supply chain and inventory to maintain adequate stock levels of all electrical goods.
• Developed risk mitigation strategies, ensured business continuity during crises.
• Oversaw facility maintenance and allocated needed resources to meet standards.

Key Achievements:

• Client Base Expansion: Successfully tripled the existing client base through proactive business development, strategic networking, and relationship-building, significantly increasing market presence and long-term revenue potential.
• Exceeded Revenue Targets: Achieved and maintained strong performance by meeting the annual billing target of £110,000 in 2024 , demonstrating consistent delivery and high-value placements across key sectors.
• Framework Onboarding Success: Played a key role in onboarding and managing client relationships via the SUPC (Southern Universities Purchasing Consortium) university framework , ensuring full compliance and service excellence within the public sector recruitment space.
• Team Leadership Support: Actively assisted in the day-to-day management of a team of four consultants on behalf of the director, contributing to team training, pipeline reviews, and performance coaching to drive collective success.
• Strategic Account Management: Cultivated strong, lasting client relationships by delivering tailored recruitment solutions, resulting in high client retention and repeat business.

General Responsibilities:

• Sourcing high calibre technical candidates on behalf of global clients.
• Resource Allocation & Prioritization: Effectively coordinated and prioritized tasks for a team of four delivery consultants, ensuring resources were aligned to meet high client demands.
• Clear Communication & Role Clarity: Maintained clear, consistent communication with each consultant, setting expectations and providing direction to balance workloads, meet deadlines, and navigate shifts in priorities as they floated between teams.
• Performance Tracking & Support: Monitored each delivery consultant's performance closely during peak periods, offering guidance, resolving challenges quickly, and ensuring consistent client satisfaction through targeted support and feedback.
• Diary and Appointment Management: Schedule interviews, client meetings, and internal appointments; ensure my calendar is upto-date and organized.
• Candidate and Client Communication: Act as the first point of contact for candidates and clients, managing emails, phone calls, and inquiries.
• Document Preparation and Management: Prepare CVs, interview notes, job descriptions, and offer letters; maintain organized electronic and physical files.
• Database and CRM Maintenance: Update candidate and client records and add new roles on internal salesforce system.
• Market Research and Sourcing Support: Conduct preliminary research on market trends, client competitors, or potential candidates to assist with talent sourcing and client development.
• Social media and Marketing Support: Help draft posts or updates for social media, track engagement, and assist with marketing efforts related to job openings or industry insights.
• Qualifying positions presented by clients and providing recommendations on how the recruitment timeline could best be approached.
• Using LinkedIn/ Source breaker to attract potential temporary candidates and target suitable candidates for niche positions.
• Negotiating pay and salary rates and finalizing arrangements between clients and candidates.
• Providing industry knowledge on the salary rates for prospect candidates to ensure clients are paying industry standard rates for the calibre of candidate required for the role.
• Arranging interviews and site visits as well as providing technical tests where required.
• Negotiating client fees and meeting pre-agreed client timelines.

• Cold calling lost and potential clients to attract new business for the temporary team.
• Creating client profiles to better understand their business needs and target them more affectively to increase the influx of temporary bookings.
• Using our in house developed virtual office portal to advertise any live temporary vacancies.
• Using LinkedIn and Facebook to attract potential temporary candidates and target suitable candidates for niche positions.
• Utilizing our candidate database to previous candidates and ensure candidate loyalty for future placements.
• Receiving candidate applications and affectively shortlisting candidates in accordance with strict dental compliance procedures.
• Providing references for long standing temporary candidates and requesting references for potential new temporary candidates to ensure we provide clients with quality dental nursing staff.
• Providing accurate information regarding live placements when communicating with candidates.
• Formatting CVs of potential candidates to ensure they are visually pleasing and accurately portray a candidate's experience.
• Working with clients to arrange interviews for candidates.
• Negotiating pay and salary rates and finalizing arrangements between clients.

• Client Engagement and Business Development: Cultivated and maintained relationships with new and existing clients to understand their hiring needs and company culture.
• Candidate Sourcing and Management: Utilized various channels, including job boards, social media platforms, and networking events, to identify and attract top-tier candidates.
• Interview Coordination and Offer Negotiation: Managed the end-to-end interview process, coordinating between clients and candidates to schedule interviews and gather feedback.
• Market Research and Strategy Development: Kept up to date with industry trends, competitor activities, and market conditions to provide valuable insights to clients and candidates.
• Team Collaboration and Mentorship: Worked closely with colleagues to share insights, strategies, and best practices.
• Compliance and Record-Keeping: Ensured all recruitment activities adhere to company policies and industry regulations.