Summary
Overview
Work history
Education
Skills
Timeline
Generic

Abbie Colley

Rawmarsh,Rotherham

Summary

A very organised person who is highly motivated and confident working with the public and being responsible over management responsibilities.

I am a highly reactive person and respond to situations promptly with the appropriate actions.

I have worked in a face to face fast paced environment for over 8 years in various companies, working in a wide range of areas and obtaining an abundance of skills I use on a day to day basis


Overview

9
9
years of professional experience

Work history

Department manager

Urban Outfitters
Sheffield, Yorkshire
08.2023 - Current
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated sales trends and identified growth areas to increase profits.
  • Improved staff morale by implementing regular feedback sessions.
  • Organised department tasks for increased productivity.

Team Leader

Urban Outfitters
Sheffield, Yorkshire
03.2022 - 08.2023
  • Resolved employee relations issues and navigated disciplinary proceedings.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Fostered positive employee relationships through communication, training and coaching.


Trainee manager-Deputy Manager

Schuh
Sheffield, Yorkshire
08.2019 - 03.2022
  • Managed and monitored team, providing coaching to consistently exceed KPI targets.
  • Recruited and trained dedicated team members, reducing staff turnover.
  • Conducted regular audits, maintaining appropriate stock supplies to meet consumer demand.
  • Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
  • Designed employee incentives and recognition schemes to achieve team targets.

Key Holding Supervisor

Holland and Barrett
Rotherham , Yorkshire
08.2016 - 08.2019
  • Instructed teams of promotional offers to increase product sales.
  • Monitored stock levels and ordered popular items to meet customer demand.
  • Keeping an updated inventory for reliable stock management.
  • Assessed store outgoings against staff and resource budgets.
  • Delegated tasks to staff to meet daily service requirements.

Seasonal Sales Assistant

Lush
Sheffield , Yorkshire
09.2016 - 01.2017
  • Acted as a friendly and reliable point of contact for customers.
  • Regularly replenished stock, prioritising best sellers and notifying management of low stock levels to maximise sales.
  • Worked flexible hours to support operations during peak periods outside normal responsibilities.

Education

5 GCSEs -

Rawmarsh comprehensive school
Rotherham

UAL level 2 Diploma in Art and Design - Art and design

Rotherham College of Arts and Technology
Rotherham

Skills

  • Leadership
  • Stock control
  • Recruitment/Interviews
  • Communicates effectively with customers and colleagues
  • Able to work under pressure and to deadlines in a busy environment
  • Ability to work independently and use initiative
  • Working with the level of trade
  • Ability to organise and prioritise tasks
  • Forward thinking and planning
  • Staff management skills

Timeline

Department manager

Urban Outfitters
08.2023 - Current

Team Leader

Urban Outfitters
03.2022 - 08.2023

Trainee manager-Deputy Manager

Schuh
08.2019 - 03.2022

Seasonal Sales Assistant

Lush
09.2016 - 01.2017

Key Holding Supervisor

Holland and Barrett
08.2016 - 08.2019

5 GCSEs -

Rawmarsh comprehensive school

UAL level 2 Diploma in Art and Design - Art and design

Rotherham College of Arts and Technology

Similar Profiles

Create profile
Abbie Colley