Abbie Bewick
Basingstoke,Hampshire
Summary
Dedicated professional with a developed understanding of railway operations, safety critial procedures and effective communication under pressure. Responsive to incidents, and adhere to company policies. Reliable professional with proactive approach to ensuring passenger safety and comfort. Demonstrates problem-solving skills, enhanced by experience in customer service and conflict resolution.
Overview
15
15
years of professional experience
Work history
Commercial Guard
South Western Railway
Basingstoke, Hampshire
07.2018 - Current
- Responding promptly to calls for assistance, providing timely help to individuals in distress.
- Completed required reports, recording delays, highlighting suspicious circumstances and critical incidents.
- Used conflict resolution skills to deescalate potential issues.
- Ensured public safety by patrolling assigned areas diligently.
- Handled challenging situations calmly for maintaining peace and order.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
Kitchen team leader
Green King
Crowthorne, Bracknell Forest
06.2017 - 06.2018
- Facilitated training for new staff members to enhance kitchen operations.
- Maintained strict hygiene standards to ensure a clean workplace.
- Collaborated with front of house team to coordinate swift fresh deliveries in a high-pressure environment.
Apprentice chef
Mitchells & Butlers
Basingstoke, Hampshire
06.2016 - 06.2017
Health care assistant - critical care
NHS
Basingstoke, Hampshire
06.2013 - 05.2016
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Provided compassionate end-of-life care to ensure comfort, peace and dignity during final stages of life.
- Delivered high-quality patient care by rapidly assessing and responding to sudden changes in patients' conditions.
- Demonstrated critical thinking skills whilst within a high-stress environment.
Care worker
Alexander Care and Support Agency
Basingstoke, Hampshire
04.2013 - 05.2013
Tele-Sales
Anglian Home Improvements
Basingstoke, Hampshire
06.2011 - 04.2012
Education
A-Levels -
Queen Mary's College
Basingstoke, HampshireGCSEs -
Costello Technology College
BasingstokeSkills
- Patience under pressure
- Concentration and focus
- Emergency responsiveness
- Incident reporting
- Public interaction
- Knowledge of rail regulations
- Punctuality display
- Verbal communication
Timeline
Commercial Guard
South Western Railway
07.2018 - Current
Kitchen team leader
Green King
06.2017 - 06.2018
Apprentice chef
Mitchells & Butlers
06.2016 - 06.2017
Health care assistant - critical care
NHS
06.2013 - 05.2016
Care worker
Alexander Care and Support Agency
04.2013 - 05.2013
Tele-Sales
Anglian Home Improvements
06.2011 - 04.2012
A-Levels -
Queen Mary's College
GCSEs -
Costello Technology College