Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbie Barns

Daventry

Summary

I am a data-driven professional with hands-on experience in database management, CRM systems, and financial administration. I have a proven track record of enhancing data accuracy, improving reporting processes, and ensuring compliance with GDPR and financial regulations. With expertise in data segmentation, process improvement, and fundraising support, I am confident in using a variety of CRM systems, databases, and Microsoft applications to streamline data management and enhance efficiency. I am now seeking an exciting opportunity to further develop my data expertise, take on new challenges, and advance my career.

Overview

6
6
years of professional experience

Work History

Global Data Manager

Rugby School
04.2024 - Current
  • Managed and maintained the Rugbeian Community database (34,000+ records) for the UK, and supported the setup and implementation of sister databases for international schools
  • Developed and enforced data policies, ensuring integrity, access control, and staff training across departments
  • Extracted, segmented, and analysed data to support fundraising, events, and strategic planning
  • Served as the primary contact with our database provider, identifying system issues and driving product improvements through regular feedback and coordination
  • Ensured GDPR compliance by managing data protection, consent, and retention policies, while conducting regular data audits
  • Collaborated with internal stakeholders, including admissions, careers, and IT to enhance data exchange and knowledge within the School
  • Managed student/parent rollovers and data imports/exports across multiple schools to optimise database use
  • Facilitated seamless migration to a new database with minimal disruption to business operations.

Development Officer (Finance and Data)

Rugby School
06.2021 - 04.2024
  • Reconciled bank statements, monitored department expenditure and resolved discrepancies
  • Served as the primary contact for donor enquiries, managing records, processing gifts (including direct debits) and Gift Aid claims, ensuring accuracy in financial records, and providing appropriate acknowledgments
  • Generated income reports, monitored donor renewals, and supported fundraising campaigns towards a £2M annual target
  • Oversaw data management in Raiser's Edge, ensuring accuracy and GDPR compliance
  • Extracted and segmented data for communications and managed data imports/exports

Finance Assistant (Credit Control)

Viridian Nutrition
01.2020 - 06.2021
  • Managed credit control for UK, Ireland, and international customers using OrderWise
  • Chased overdue invoices, processed payments, and ensured accurate record-keeping
  • Maintained PCI DSS compliance and handled sensitive information securely
  • Collaborated with Sales Support to improve debt recovery and financial efficiency
  • Reduced customer payment time by 17 days (Dec 19 - Dec 20) and aged debt (90+ days) from 7.5% to 4.5% (May 20 - Dec 20)

Sales Support Office Clerk

Viridian Nutrition
05.2019 - 01.2020
  • Delivered outstanding customer service via phone and email
  • Managed customer care emails, web orders, and public enquiries from September 2019 onwards
  • Accurately processed orders and handled queries efficiently, using OrderWise and Microsoft Office applications

Waitress/Bartender

Bread and Circus
03.2019 - 05.2020
  • Delivered excellent customer service through order taking, table service, and payment processing
  • Maintained hygiene standards and supported smooth operations through teamwork and effective communication

Education

Bachelor of Science - Geography BSc (Hons): 1st

University of Sheffield
07.2018

A Levels - Geography (A), Psychology (B), Biology (C)

Rugby High School
07.2015

GCSEs - 11 (1 A 8 As, 1 B, 1 C)

Danetre and Southbrook Learning Village
07.2013

Skills

  • Database management and analysis
  • CRM expertise
  • GDPR compliance
  • Financial management and reporting
  • Data migration management
  • Collaborative Stakeholder Relations
  • Process improvement and policy development
  • Data extraction, segmentation and auditing

Timeline

Global Data Manager

Rugby School
04.2024 - Current

Development Officer (Finance and Data)

Rugby School
06.2021 - 04.2024

Finance Assistant (Credit Control)

Viridian Nutrition
01.2020 - 06.2021

Sales Support Office Clerk

Viridian Nutrition
05.2019 - 01.2020

Waitress/Bartender

Bread and Circus
03.2019 - 05.2020

GCSEs - 11 (1 A 8 As, 1 B, 1 C)

Danetre and Southbrook Learning Village

Bachelor of Science - Geography BSc (Hons): 1st

University of Sheffield

A Levels - Geography (A), Psychology (B), Biology (C)

Rugby High School
Abbie Barns