Abbey Wareing
Shrewsbury,Shropshire
Summary
Organised and dependable with over 10 years of experience in the NHS. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments.
Seeking challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Ready to use and develop skills in strategic planning, and communication in the project coordinator role.
Overview
9
9
years of professional experience
Work history
Operations manager
Shrewsbury and Telford Hospital
Shrewsbury, Shropshire
02.2025 - Current
- Streamlined processes and implemented strategic plans to enhance operational efficiency.
- Liaised with stakeholders to ensure transparent communication and informed decision-making.
- Identified bottlenecks and devised solutions to boost productivity across operations.
- Analysed performance metrics to pinpoint areas for operational improvement.
- Fostered a collaborative work environment to promote positive team dynamics.
- Led administrative staff to ensure smooth daily operations were maintained.
- Organised financial and operational data to support annual budgeting and planning efforts.
- Coordinated hiring, recruitment, and training strategies to develop a successful administrative team.
Patient Pathway Manager
Shrewsbury and Telford Hospital
Shrewsbury, Shropshire
04.2023 - 02.2025
- Coordinated cross-departmental collaboration to enhance workflow efficiency.
- Facilitated staff training, improving trust KPIs.
- Led performance reviews to identify and address areas for development.
- Designed and implemented targeted training aligned with trust objectives.
- Investigated operational issues, prepared reports, and resolved problems.
- Converted senior management directives into actionable policies for front-line staff.
- Developed organisational policies to strengthen administrative oversight and internal controls.
- Drafted comprehensive standard operating procedures and guidelines for trust-wide application.
Assistant operations manager
Shrewsbury and Telford Hospital
Shrewsbury, Shropshire
02.2017 - 04.2023
- Managed daily operations to uphold service and operational standards.
- Handled crisis situations, minimising disruptions to operations.
- Established performance metrics for staff evaluation and development.
- Facilitated interdepartmental communication to ensure seamless operational flow.
- Liaised with key stakeholders to maintain efficient supply chain processes.
- Streamlined office procedures to enhance overall efficiency.
- Mentored staff to achieve and surpass individual performance targets.
- Drafted KPI reports with strategic recommendations for senior management.
Education
GCSEs - Maths
Sundorne Secondary School
Shrewsbury, ShropshireGCSEs - English Literature and Language
Sundorne Secondary School
Shrewsbury, ShropshireGCSEs - Science
Sundorne Secondary School
Shrewsbury, ShropshireDiploma of Higher Education - Travel and Tourism
Shrewsbury College
Shrewsbury, ShropshireNVQ Level 2 - LEAN Business Management
Shrewsbury and Telford Hospital
Shrewsbury, ShropshireNVQ Level 3 - Leadership and Management
Telford College
TelfordSkills
- Risk assessment and mitigation
- Operational procedures development
- Cost efficiency strategies
- Sustainability implementation
- Crisis management
- Performance monitoring
- Time management
- Leadership and initiative
- Project management
- Budget oversight
Timeline
Operations manager
Shrewsbury and Telford Hospital
02.2025 - Current
Patient Pathway Manager
Shrewsbury and Telford Hospital
04.2023 - 02.2025
Assistant operations manager
Shrewsbury and Telford Hospital
02.2017 - 04.2023
GCSEs - Maths
Sundorne Secondary School
GCSEs - English Literature and Language
Sundorne Secondary School
GCSEs - Science
Sundorne Secondary School
Diploma of Higher Education - Travel and Tourism
Shrewsbury College
NVQ Level 2 - LEAN Business Management
Shrewsbury and Telford Hospital
NVQ Level 3 - Leadership and Management
Telford College
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