Abbey Meikle
Edinburgh
Summary
Personable and professional with natural ability to connect with people and create welcoming environment. Skilled in communication and problem-solving, ensuring tenant satisfaction and smooth operations. Committed to delivering exceptional service and enhancing positive experience in estates and concierge role.
Overview
4
4
years of professional experience
Work history
Estates and Concierge
Pertemps Agency
Edinburgh, Midlothian
2025.09 - Current
- Check for fire risks and any hazards throughout the building.
- Daily cleaning tasks to maintain hygiene and cleanliness throughout the building.
- Ensure block is secure for all tenants wellbeing.
- Ensure all stairwells and all fire exits are clear.
Clinical support worker
NHS Lothian
Edinburgh, MIdlothian
2023.03 - 2025.07
- Maintained cleanliness and hygiene standards on wards to minimise infection risks.
- Conducted therapeutic activities, enhancing mental well-being of patients.
- Contributed proactively towards team meetings for development of effective care strategies.
- Respected confidentiality guidelines whilst handling sensitive information about patients' condition.
- Adhered strictly to healthcare policies and protocols, upholding high standards of practice.
- Enhanced understanding amongst patients with clear explanation of treatment procedures.
Call Hanlder
NatWest Group
Edinburgh, Midlothian
2021.08 - 2023.03
- Managed high volume of calls daily for prompt service delivery.
- Showed resilience under pressure, handling challenging situations with composure.
- Offered empathetic listening ear to distressed callers, providing reassurances where necessary.
- Demonstrated exceptional understanding of company products and services.
- Transferred calls and provided accurate information to callers professionally and courteously.
Education
Scottish Qualifications Certificate - Administration & IT
Balwearie High School
Kirkcaldy, Fife 2001.04 -
Scottish Qualifications Certificate - Business
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - Music
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - Physical Education
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - English
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - Accounting
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - Woodwork
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - Biology
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - Mathematics
Balwearie High School
Kirkcaldy, FifeScottish Qualifications Certificate - History and Modern studies
Balwearie High School
Kirkcaldy, FifeSkills
- CPR trained
- Excellent communication skills
- Professional and Approachable
- Security procedures adherence
- Safety consciousness
- Confidentiality adherence
- Health and Safety Compliance
- Emergency response protocols
Timeline
Estates and Concierge
Pertemps Agency
2025.09 - Current
Clinical support worker
NHS Lothian
2023.03 - 2025.07
Call Hanlder
NatWest Group
2021.08 - 2023.03
Scottish Qualifications Certificate - Administration & IT
Balwearie High School
2001.04 -
Scottish Qualifications Certificate - Business
Balwearie High School
Scottish Qualifications Certificate - Music
Balwearie High School
Scottish Qualifications Certificate - Physical Education
Balwearie High School
Scottish Qualifications Certificate - English
Balwearie High School
Scottish Qualifications Certificate - Accounting
Balwearie High School
Scottish Qualifications Certificate - Woodwork
Balwearie High School
Scottish Qualifications Certificate - Biology
Balwearie High School
Scottish Qualifications Certificate - Mathematics
Balwearie High School
Scottish Qualifications Certificate - History and Modern studies
Balwearie High School