Abbey Lye-Forster
Yeovil,Somerset
Summary
Experienced professional focused on creating diverse and engaging content while producing it quickly and effectively. Capable of understanding current pop culture with experience working alongside full-time creative influencers and influencer management. Strong understanding of professional motorsport and the planning and preparation that goes into each event. ready to help out with whatever is needed and provide a new perspective on problems and ideas to elevate each production.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Customer service advisor
Screwfix
Yeovil, Somerset
2026.03 - Current
- Built rapport with clients through empathetic handling of concerns.
- Handled high volume of calls daily for faster issue resolution.
- Logged customer complaints accurately, expedited corrective actions effectively.
- Managed complex customer issues to successful resolution.
- Recorded and processed customer data accurately.
Freelance Videographer and Photogrpaher
To ashes media
South England And London, somerset
2021.01 - Current
- Operated advanced videography equipment whilst maintaining focus on artistic vision.
- Provided expert advice on shot composition, resulting in more engaging videos.
- Maximized viewer engagement
- Produced promotional videos showcasing products and services, boosting sales potential.
- Use of drone technology both cinematic and FPV
- Strong use of the Adobe suite and DaVinci Resolve
- Ability to produce and animate digital assets
- Ability to stick to brief whilst providing my own ideas
- Understanding of lighting rigs both on location and in house
- Understanding of sound systems both on location and in house
- Live video broadcasting knowledge
- Influencer relations and management
- Handled multiple projects simultaneously without sacrificing quality or missing deadlines
- Strong love for travel and shoot location planning
Customer Service Assistant
B&M
Yeovil, Somerset
2025.09 - 2026.03
Customer Service Assistant & Shift Leader
Tesco Express
Yeovil, Somerset
2024.11 - 2025.09
Tech Manager
Misc Theatres
London
2021.01 - 2023.01
- - Newsies - No.2 TM, Troubadour Wembley Park Theatre
- - Les Miserables - Add. Props Asst & TM Asst, Sondheim
- Managed productions and gigs across various theatres, both in and out of the West End, while completing degree.
- - RADA - Multiple roles, Troubadour Wembley Park Theatre
- - My Neighbour Totoro - Additional Props Asst, Barbican
- Supported photo and video production for live events, ensuring high-quality output.
- - Contributed as roadie and assistant light designer for events, handling photo and video tasks.
- SWX Live - Bristol, Lafayette - London, Lexington - London, Electric - Brixton, Powerhaus - Camden, Sheffield - Leadmill, Omera Bar - London
Education
Foundation Degree - Applied Creative Design
Bedford College
Bedford 2019.09 - 2021.06
BA - Technical Theatre & Stage Management
RADA (Royal Academy of Dramatic Arts)
London 2021.09 - 2023.12
Skills
- Customer service
- Networking and client communication
- Cultural awareness
- Project brief management
- Team leadership
- Device resolve
- Adobe Creative Cloud
- Photography expertise
- Multimedia production
- Video editing
INTERESTS
Photography, Videography, Motorsport, Drones (FPV Cinematic), Crafting & Building, Video games, Table-Top role playing games
Timeline
Customer service advisor
Screwfix
2026.03 - Current
Customer Service Assistant
B&M
2025.09 - 2026.03
Customer Service Assistant & Shift Leader
Tesco Express
2024.11 - 2025.09
BA - Technical Theatre & Stage Management
RADA (Royal Academy of Dramatic Arts)
2021.09 - 2023.12
Freelance Videographer and Photogrpaher
To ashes media
2021.01 - Current
Tech Manager
Misc Theatres
2021.01 - 2023.01
Foundation Degree - Applied Creative Design
Bedford College
2019.09 - 2021.06