Abbas Bin Towhid

As a professional, I am a highly adaptable and solution-oriented individual with strong communication, analytical and problem-solving skills. I am committed to delivering high-quality results, working collaboratively with teams, and continuously improving my knowledge and expertise. My ability to approach tasks with a detail-oriented mindset, while maintaining a focus on broader goals, allows me to excel in dynamic and challenging environments. I am dedicated to fostering positive relationships, ensuring efficiency, and contributing meaningfully to the success of any organisation I work with. Below are some bullet points in summery.

• Improved team efficiency with regular training sessions.
• Handled sensitive information with discretion and professionalism.
• Wrote detailed reports, aiding in case documentation.
• Worked diligently under pressure whilst preserving high-quality output.
• Executed assigned duties responsibly thus meeting departmental expectations consistently.
• Collaborated with colleagues for effective teamwork.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Increased customer satisfaction by resolving issues.

• Performed administrative duties contributing towards smooth store operations.
• Contributed towards achieving store targets whilst ensuring adherence to service standards.
• Assisted customers in making informed decisions by providing detailed product information.
• Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
• Processed orders promptly ensuring a positive shopping experience for customers.
• Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.