Business Analyst having 17 years of experience in Finance Domain, specifically worked in Banking and Finance Domain, Payments and implementation of ERP Ability to meet agreed deadlines, wide experience of working in large strategic IT projects alongside development and QA teams. Focused on any task at hand and able to utilize existing domain knowledge with hands-on expertise spanning in Requirement Analysis, Stakeholder Management, Impact Analysis Strong analytical, problem-solving and big-picture/conceptual abilities, desire to gain knowledge of business processes, products, and systems.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
As Lead Business Analyst for Visa Tokenisation (Apple Pay, Google Pay, Samsung, Garmin, Swatch, Fitbit), I manage new demand into the Lab, assess readiness for ideation, and ensure clarity of value and outcomes.
· Oversee intake and evaluation of new requests
· Ensure clear articulation of initiative value
· Collaborate with Product Owners to break down Epics
· Prioritise Level 2 Product Backlog with key stakeholders
· Manage BA resource allocation for priority work
· Track analysis delivery and support escalations
· Ensure quality of analysis and artefacts
· Led Visa Tokenisation Program to enhance payment security by issuing tokens against customer PANs; involved in project scoping, requirements elicitation, stakeholder management, and coordination with Visa Scheme and technical teams.
· Oversaw live proving for successful program delivery and supported additional tokenisation projects across the bank.
· Drove Cheque Image Processing Program, migrating legacy paper clearing systems to image-based applications through user stories, process flows, and cross-functional requirements walkthroughs.
· Served as Scrum Master for two teams, facilitating sprint planning, daily stand-ups, retrospectives, and client demos.
· Developed digital customer journeys for merchant onboarding and defined pilot and launch scopes for various use cases, including eWallets and Internet Banking.
· Managed requirements gathering workshops, backlog prioritisation, and third-party vendor solution design.
· Acted as lead data analyst for IFRS9 reporting, overseeing data gap analysis, mapping, model building, and consolidation of data requirements and dictionaries.
· Participated in functional design to ensure accurate sourcing of required data.
Company Overview: Algorithms Software Private Ltd develops in-house and provides ERP solution (Xpedeon) to leading Construction companies in India, UK, U.A.E., Oman, Qatar.
ICAgile Certified Professional - Agile Product Ownership (ICP-APO)
ICAgile Certified Professional - Agile Product Ownership (ICP-APO)