Aasiyah Patel
Bolton,Greater Manchester
Summary
Accomplished professional with strong expertise in communication, resourceful skills, and problem-solving. Diligent professional embracing challenging roles while leveraging interpersonal skills to enhance competency. Previously a hardworking Pharmacy Dispenser and Sales and Warehouse employee, driven to deliver service of quality and consistently improving results. Alongside a Practical and Conscientious Healthcare Science student looking for a different career pathway route. Optimistic persona enthusiastic to achieve excellent results with skillset taught from various employment and volunteering roles.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Customer Services, Sales and Warehouse Employee
Currys |
Bolton
10.2022 - 07.2023
- Assistance of customers with selecting appropriate appliances, ensuring adherence to thorough processes.
- Handled the customer collection system during busy peak periods, effectively with good service.
- Maintained financial neutrality presenting unbiased service processing various payment methods to enhance customer satisfaction and loyalty.
- Maintained amiable behaviour complying with Health and Safety regulations (1987) and GDPR - data protection laws (2018) abiding with collective store duties.
- Promoted care and repair insurance alongside products, fostering a supportive sales environment.
Pharmacy Dispenser
Pharmaease |
Bolton
01.2019 - 01.2021
- Responded to telephone queries effectively in a demanding work environment during unprecedented times of the Covid-19 pandemic.
- Ensured accurate printing of all medication labels without errors using Patient Monitoring Record and Electronic Prescription System.
- Dispensed medications accurately, maintaining high standards under time constraints.
- Adhered to 2018 Health Equality Act dealing with sensitive information whilst dealing with urgent and regular medication requests.
- Completion of invoices punctually to support pharmacy stock control processes - contributing to patient care continuity.
- Working in multi-disciplinary team with GP surgeries co-operating with collective effort, to swiftly breakdown workload and complete all prescription medication requests.
Administrative assistant
Exactally |
Bolton
06.2017 - 08.2017
- Managed administrative tasks, including filing, typing, copying, and scanning documents. Handling of incoming and outgoing correspondence via email systems.
- Operated machines to enhance daily communication and organisation efficiency.
Care home assistant worker, Volunteering Role
Grange Lea Residential Home|
Bolton
06.2016 - 06.2016
- Assisting staff with teatime, and attending to elderly resident's needs were main tasks to optimise resident care.
- Remaining genial and tolerant despite any unpleasant behaviour was of significance.
- Remaining polite and professional whilst following confidential guidelines, carrying day to day role duties, to support resident's emotional well-being too was a key skill to learn and implement.
Volunteering Work experience
Deane Pharmacy |
Bolton
07.2015 - 07.2015
- Efficiently stocked medication while maintaining organised and tidy shelves.
- Ensured cleanliness and presentability of pharmacy at all times.
- Handled client and colleague queries - delivering high level of service at till.
Skills
- Communicative and interpersonal skills
- Resourceful skills
- Calm under pressure
- Attention to detail
- Problem-solving
Certification
Bolton Sixth Form College 2019
A level Results
Psychology B
Biology C
Core Math A
Urdu A (2020)
Bolton Muslim Girls School 2017
GCSE Results
RS A* (100)
History A
Arabic A
Core Science A
Additional Science A
Further Additional Science C
Geography B
ICT B
English Literature 7
English Language 6
Mathematics 5 | Functional Maths: PASS
Accomplishments
NHS Training Modules Completed i.e. :
Level 1&2 - 17 modules completed
[Health & Safety | Highest Score: 96%| -Conflict Resolution - | Highest Score: 87%
Fire Safety - | Highest Score: 83%| -Data Security Awareness -| Highest Score: 93%
Resuscitation Adult -| Highest Score: 91%| -Infection Prevention and Control | Highest Score: 96% etc]
Pharmacy Assistant coursework to aid working experience checked by a Supervising Pharmacist at the time.
Financial Services and technology regulation (FCA) training at Currys PC
world undertaken.
Jurisprudence and theology degree with Arabic grammar attained (2021).
Languages
English
Upper intermediate
A1
Urdu (Can understand speak and write)non-accentual
Intermediate
A1
Gujarati (can understand, speaking only)
Beginner
A1
Arabic (approx. can read and write Arabic)
Intermediate
A1
Interests
- Tennis
- Swimming with friends
- Daily walks
- Travelling and exploring new places and cultures
- Sewing is the latest way I have been tapping into my creative side!
Timeline
Customer Services, Sales and Warehouse Employee
Currys |
10.2022 - 07.2023
Pharmacy Dispenser
Pharmaease |
01.2019 - 01.2021
Administrative assistant
Exactally |
06.2017 - 08.2017
Care home assistant worker, Volunteering Role
Grange Lea Residential Home|
06.2016 - 06.2016
Volunteering Work experience
Deane Pharmacy |
07.2015 - 07.2015
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