Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Aaron Shane Denham

Ladywell, London,England

Summary

Engaged professional with a background in Dance: Urban Practice and project coordination. Skilled in member relations and event support, fostering collaboration and community engagement. Committed to cultural exploration and identity, with a keen interest in psychotherapy and people-centred initiatives.

Overview

14
14
years of professional experience

Work History

Memeber Relations Manager

Soho House
London, England
10.2021 - Current

Led member relations efforts with a focus on enhancing proficiency.

Supported membership retention and resolved complaints, contributing to member satisfaction and loyalty.

Delivered induction presentations integrating workshops and events to strengthen member connections.

Coordinated creative industry initiatives, enhancing collaboration within a network of professionals.

Assisted in managing DJ bookings alongside event coordination and programming.

Provided engineering support as the main contact for events and programming.

Contributed to creative collaborations, effectively addressing challenging situations and serving as a consultant for talent management.

Built rapport with both familiar and new faces to ensure a personable experience.

Maintained valid First Aid certification and personal licence.

Surveyor/ Laborer

GLOBAL HSE
Nottingham, England
01.2019 - 09.2021
  • Contributed to rapid development by surveying buildings across the UK, Scotland and Wales, enhancing project timelines.
  • Developed understanding of British standards and fire safety requirements through coursework and practical application.
  • Engaged with clients on site and coordinated with office staff to streamline daily administrative tasks.
  • Facilitated cleaning and transporting of materials to ensure site readiness.

Receptionist

TONI & GUY
London, England
09.2016 - 07.2018
  • Served as primary contact for customers, assisting with inquiries and support.
  • Supported customers in alignment with brand values and identity, fostering a positive customer experience.
  • Coordinated client bookings, processed orders, and managed delivery logistics to enhance customer satisfaction.
  • Demonstrated effective management and organisational skills, embodying company ethos in daily operations.
  • Oversaw stock management and performed administrative tasks.
  • Managed updates to social media platforms, enhancing brand visibility and engagement.

Front of House/ Bar Staff

THE SHORDITCH
London, England
01.2015 - 09.2016
  • Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
  • Maintained stocked and organised bar for efficient access and speedy service to customers.
  • Collaborated within a cohesive team to foster a welcoming atmosphere that enhanced customer enjoyment.
  • Assisted customers as brand ambassador, updated social media, and managed stock and administrative duties, showcasing organisational and management skills aligned with company ethos.

Visual Merchandiser/ Brand Specialist

OFFICE
London , England
03.2013 - 05.2015
  • Assisted with trend forecasting and event marketing initiatives to drive brand visibility and engagement.
  • Contributed to brand strategy by assisting in the development of social media campaigns.
  • Merchandised seasonal stock to align with customer preferences and maximise sales impact.
  • Supported managers in enhancing customer service experiences by promptly addressing client inquiries.
  • Delivered customer support by resolving inquiries and providing information about products.

Brand Manager

TOPMAN
London, England
03.2012 - 02.2013
  • Enhanced brand visibility through effective communication and collaboration with clients on merchandising strategies.
  • Planned store layouts to optimise space and enhance sales performance.
  • Organised photo-shoots and developed floor plans for effective visual presentations.
  • Guided team growth by providing resources for leadership development.

Education

BA - Dance: Urban Practice

University of East London
London, ENG
01-2013

A- Level - A-C

Nottingham High Pavement
Nottingham, NGM

10 GSCES - A-C

Dayncourt Specialist Sports School
Radcliffe on Trent, NTT

Skills

  • Network & Community Building
  • Relationship Building & Rapport Development
  • Workshop & Group Facilitation
  • Crisis & Challenging Situation Management
  • Conflict Resolution
  • Creative Collaboration
  • Membership Engagement
  • Interpersonal Communication
  • Active Listening
  • Emotional Awareness & Sensitivity
  • Reflective Practice
  • Safeguarding Awareness

References

Reference available on request.

Interests

  • Reading
  • Art Exhibitions
  • Fitness
  • Dancing
  • Music Production

Timeline

Memeber Relations Manager

Soho House
10.2021 - Current

Surveyor/ Laborer

GLOBAL HSE
01.2019 - 09.2021

Receptionist

TONI & GUY
09.2016 - 07.2018

Front of House/ Bar Staff

THE SHORDITCH
01.2015 - 09.2016

Visual Merchandiser/ Brand Specialist

OFFICE
03.2013 - 05.2015

Brand Manager

TOPMAN
03.2012 - 02.2013

BA - Dance: Urban Practice

University of East London

A- Level - A-C

Nottingham High Pavement

10 GSCES - A-C

Dayncourt Specialist Sports School
Aaron Shane Denham