Aaron Thomson

• Giving exceptional customer service to clients from the moment they walk into the showroom
• Measuring kitchens with accuracy and identifying any potential issues with installation
• Bringing their new kitchen to life in our cad program and presenting this to the customer
• Delivering sales that exceed the company average.
• Training all staff members on new programs, products and procedures
• Managing the team and dealing with customer complaints in a timely manner
• Ensuring the health and safety compliance to maintain a safe environment for staff and customers
• Designated as the store fire champion and first aider

• Generate leads for granite and quartz worktops and process sales

• Arrange templates and installation with the fitters and customers

• Managing eBay as well as marketing through the website and finding new ways to promote our brand

• Obtain leads and qualify them for a design

• Use Wren's own program to design customers perfect kitchens and bedrooms.• Visit customers in their home to get measurements, check measurements and meet the fitters

• Organize fitters and deal with aftersales for all my customers

• Seek out potential leads and prepare them for their design consultation

• Achieve targeted sales and conversion rates on a monthly basis

• Design kitchen, bathroom and bedroom layouts when designers are unavailable which included someCAD 20/20 designwork

• Maintain a high level of customer service at all times to ensure they are fully satisfied