Aaron Rahman
London,Newham
Summary
Reliable professional with dedication to excellence and strong work ethic. Proficient in providing exceptional customer service. Committed to enhancing operational efficiency and fostering positive customer experience. Demonstrative of effective communication and problem-solving skills, ensuring smoothness with day to day tasks.
Able to take on challenging new role harnessing interpersonal skills, collaboration and leadership qualities. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Senior cashier
Inditex
London, City of Westminster
08.2023 - Current
- Collaborated with team members to optimise workflow and improve service efficiency.
- Supported inventory management by monitoring stock levels and reporting shortages.
- Implemented best practices for cash handling to reduce discrepancies and enhance security.
- Managed end of day cash reconciliation, ensuring accurate reporting.
- Provided excellent customer service which increased repeat business.
- Trained new cashiers on point-of-sale system, improving operational efficiency.
- Dealt with high volumes of cash and card transactions accurately.
- Handled challenging customer complaints, resulting in satisfactory resolution.
- Maintained optimal cashiers covering by planning and managing effective staffing schedules.
Event safety steward
Achilleus
London, Richmond upon Thames
01.2023 - 07.2025
- Monitored crowd behaviour to prevent incidents and ensure guest safety.
- Responded to guest inquiries and concerns, providing assistance and information as needed.
- Handled conflicts and disputes calmly, resolved issues effectively without disrupting event flow.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Count assistant
Richmond and Wandsworth Council
London, Richmond upon Thames
07.2024 - 07.2024
- Conducted regular checks to ensure the integrity and quality of counted items.
- Liaised with colleagues to ensure smooth running of vote counting.
Education
A-Levels - Psychology and History
Chobham Academy and 6th Form
London 09.2021 - 07.2023
GCSEs -
Chobham Academy 6th Form
London 09.2017 - 06.2021
Skills
- Mentoring junior staff
- Technological aptitude
- Fraud detection knowledge
- Ethical conduct
- Dispute resolution aptitude
- Customer relations
- People Management
- Excellent verbal communication
- Outgoing and enthusiastic
Affiliations
- Football, Basketball, and gym
Accomplishments
Achieved a target of highest e-commerce sales amongst colleagues.
Languages
English
Proficient (C2)
Bengali
Advanced
References
References available upon request.
Timeline
Count assistant
Richmond and Wandsworth Council
07.2024 - 07.2024
Senior cashier
Inditex
08.2023 - Current
Event safety steward
Achilleus
01.2023 - 07.2025
A-Levels - Psychology and History
Chobham Academy and 6th Form
09.2021 - 07.2023
GCSEs -
Chobham Academy 6th Form
09.2017 - 06.2021