Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
8
8
years of professional experience
Work History
Account Executive
PayPal
05.2021 - Current
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Manage merchant accounts for the EMEA Markets. Northern and Central Europe territory.
Executed successful sales strategies to convert leads into customers.
Prepared forecasts to gain understanding of measures needed to grow business.
Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
Promoted from Business development representative from PayPal within first year
Rookie of the year 2022 and Inside Sales Professional of the year 2022
Promoted from Business Development Representative to an Account Executive within first 9 months.
Business Development Representative of the quarter for Q4 2021
Qualified leads, built relationships and executed sales strategies to drive new business.
Sales Retention Specialist
Sky Ireland
02.2016 - 05.2021
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Managed customer accounts to secure customer satisfaction and repeat business.
As part of the Save Specialist level 2 team, deal with a high volume of Inbound Retention and Sales calls to ensure targets are exceeded for the business. Also deal with Emails from customers to manage their accounts by cross-selling and or retaining new and existing business. Possess a strong resilience due to the nature of the job.
Education
High School Diploma -
Lucan Community College
Dublin
06.2013
Skills
Account Management
Customer Service
Pipeline Management
Business Development
Salesforcecom
Territory Management
Revenue Generation
Customer rapport
Forecast preparation
Sales Quota Achievement
Microsoft Excel
Tableau
Accomplishments
Champion of Champions Sky Ireland
BDR of the quarter Q4 2021
Inside Sales Professional rookie of the year 2022 EMEA