Aaron Noble

At Imperial Waste Ltd I was responsible for the day to day running of the Limited company, after discussions with a friend about the potential of taking over and running of the start up company we came to an agreement where I would take full ownership and responsibility for the full operation and growth of the company, before my inclusion Imperial waste Ltd turned over 20 K in its first year (2018) The trading year of 2022 we turned over £360,000 with an operating net profit of £85,000, This was in part to Acquiring key contracts which included LBHF Council, i Was also very close to securing a £100,000 contract with Morgan Sindall however after numerous positive meeting this particular contract fell through

• Developing the business and being proactive by approaching new and old trade clients to generate new leads
• Driving business growth within the company via cold calling and face to face interaction
• Creating all quotations and Processing all invoices
• Provide health and safety training and ensuring the company is health and safety compliant
• Answering customer related queries and processing waste collection bookings
• Accurately inputting all sales figures and sales data
• Responsible for pay roll and rotas
• Making safe systems for work documents which include risk assessments and method statements and manual handling tasks
• Managing the business and its operations
• Identify and prospect new clients while nurturing and maintaining relationships with existing clients.
• Handled negotiations with outside vendors and service agencies to meet group needs.

Working as part of a team within the showroom l was responsible for actively approaching clients and assisting them whilst identifying their requirements and suggesting appropriate solutions from our products range.

• I consistently Delivered an excellent sales performance by providing the customer with exceptional service whilst meeting their needs
• I always promoted and assisted the company in achieving its goals and strategy
• Prepare and develop drawings/Sketch of bathrooms
• Provide detailed information and advice on our products and bathroom brand
• Selling bathroom and Kitchen products and Tiles
• Personally, greeting the clients upon entry to the showroom
• Recommending suitable product ranges to the client as per their specification dimensions and budget
• Using articad software to design bathrooms and Kitchens
• Provide the clients with detailed and accurate quotations to agreed time scales
• Handling payments directly from clients as well as credit/debit card payments, ensuring complete with receipts
• Answering the telephones and dealing with any client queries.

At better bathrooms I was part of a sales team alongside the assistant manager and the showroom Manager, the role as a Sales Consultant was responsible for assisting in the day-to-day sales operations, providing an outstanding professional shopping experience to every potential customer, making sales both face to face and over the telephone in-line with my quarterly KPIs/Targets.

• Greeting all customers and giving advice and guidance on product selection
• Dealing with customer complaints and answering queries from customers both in store and over the phone
• Designing bathrooms using CAD software
• Working the showroom and trade counter
• Selling bathrooms, tiles and trade products
• Producing quotes taking into account customers design constraints
• Attending site survey visits to measure up and gather relevant information
• Liaising with the installation team to ensure products quoted are suitable
• Assisting customers face to face in the showroom, taking calls and responding to emails
• Following up sales enquiries and quotations
• Maintaining and developing existing and new customer relationships
• Continually developing and updating product knowledge
• Ensuring efficient stock ordering procedures
• Assisting in the loading / offloading of deliveries
• Displaying a flexible, hands-on approach to all aspects of the work
• Working as part of a team but also able to work on your own initiative.
• Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
• Increased revenue through upselling and cross selling
• Identified prospect needs and offered appropriate products and services.
• Applied exceptional customer service skills across all sales channels to engage prospects.
• Listened to customer problems, objections and concerns, offering tailored solutions.
• Provided clear, accurate quotes and estimates to prospective clients.

Bathstore was the country's leading specialist bathroom retailer having over 175 stores across the UK

As a Sales Consultant I played a crucial part in building a rapport with potential customers and establishing their needs by demonstrating the range of products and services available. I used Articad software to design tailor made bathrooms with customers and negotiate prices

I worked as part of a team to make sure our customers receive the highest levels of customer service, I was also responsible for answering and chasing potential clients aswell as incoming calls, corresponding to email's and dealing with queries and complaints.

From the second month of my employment onwards I was lead designer and top salesman for the branch store and consistently one of the top ten in the region.

During my time at Bathstore I have found skills like customer service and team work are essential parts of the role; add-on sales, cashing up and bank management, security and safety and much more are also included, It was a commission lead position where there were store KPIs to meet alongside regional targets which I found particularly motivating as I am part responsible for my monthly earnings, I was also responsible for taking morning company conference calls, providing the latest information, facts and action plans for my store in place of the manager.

I enjoyed this role at Bathstore as it allowed me the freedom of creativity and I was constantly learning as the brand developed to compete with the current markets and also against competitors.

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• Working in menswear at Debenhams was been extremely fast paced and goal driven which has involved me working under a lot of pressure to consistently be able to keep up with the demands of customers and expectations of managers
• Within my role I have had to be able to complete tasks which managers have delegated to me, this has involved communicating to my team and ensuring we are being productive and comfortably progressing with the assigned tasks and then giving the required help and support which results in achieving the teams' goals for the day
• I was renowned within the company from staff to managers for delivering exceptional service, the engagement with customers was the most enjoyable aspect of my job, im always striving to ensure not only am I maximising sales at every opportunity but I'm doing everything within my power to meet the customer's needs so they are beyond satisfied, this could be offering alternatives, checking for availability in other branches or promoting the ordering service should the required sizes be unavailable in the store
• With managers identifying my passion and ability to engage with customers was stationed on under performing and sub department's that were not meeting sales targets in order to boost the sales figures
• These have been denim, shoes and Fred Perry all of which have the highest stock value.