Aaron Mulholland

• Serve as initial contact for clients, ensuring seamless communication and support.
• Utilise legal systems, such as lender exchange and LMS, to update client charges efficiently.
• Employ BDP property system to schedule viewing appointments promptly.
• Manage incoming telephone calls with professionalism.
• Coordinate meetings for staff and clients using Outlook calendar.
• Archive complete case files to First Scottish with precision.
• Engage with third-party contacts to keep client cash accounts current.
• Prepare LBTT documentation on behalf of clients.

• Carry out driver de-briefs, ensuring that transport operation is running smoothly and cost-effectively

• Escalate details of vehicle accidents, defects or any fleet issues to Senior Management and the workshop administrator

• Plan and route vehicles to ensure the loads are delivered in a timely and efficient manner

• Monitor/Report drivers' hours with compliance to working time regulations and drivers hours legislation. Assisting with compliance where possible.

• Administrative transport jobs ensuring they are logged and the corresponding paperwork is matched

• Identify training needs for drivers

• Effectively communicate with the workshop administrator to ensure vehicles and trailers are present to the workshop for inspection and MOT

• Any other requirements of the business within your capacity

• Familiarise myself with both TASCC and Code of practice for salmonella for transporting barley

• Answer all telephone calls in a polite and friendly manner promptly

• Build and maintain daily contact with drivers where appropriate

• Allocate jobs to appropriate vehicles/suitably trained drivers

• Accept and delegate haulage jobs on behalf of the company

• Authorise and arrange sub contract haulage work where appropriate

• Assisted in preparation of fresh food and salads for distribution across UK food retail sector.
• Collaborated with team members to ensure smooth daily operations.
• Maintained adherence to health and safety regulations at all times.
• Supported compliance with food safety practices through attention to detail.
• Guided new employees during their onboarding process at Bakkavor Salads.
• Helped ensure timely completion of all training and development competencies.