Aaron Jones
Christchurch,Dorset
Summary
Dynamic professional with expertise in customer service and sales, known for proactive customer engagement and effective communication skills. Demonstrates proficiency in promotional event management and counter sales, contributing to team collaboration and success. Committed to leveraging skills to enhance customer satisfaction and drive business growth. Ready to make a significant impact in the Holiday Home Sales Advisor role.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Retail sales supervisor
Bestway Retail Ltd
Christchurch , Dorset
02.2024 - Current
- Assisted customers in identifying products and resolving inquiries to improve shopping experience.
- Coordinated inventory tasks to maintain well-stocked and organised shelves.
- Supported training of new sales staff by providing guidance on product knowledge and service techniques.
- Maintained cleanliness and organisation of sales floor to foster inviting shopping environment.
- Communicated promotions and sales effectively to boost customer engagement.
- Collaborated with team members to design attractive product displays.
- Executed sales promotions through effective advertising strategies and visual merchandising techniques.
- Delegated tasks to team members, ensuring timely completion of responsibilities.
Leisure Team Member
BH Live Active, Littledown
Bournemouth, Dorset
09.2022 - 09.2023
- Addressed customer enquiries promptly, providing detailed information on services and activities.
- Maintained cleanliness and organisation of leisure facilities, ensuring a welcoming environment.
- Collaborated with team members to create engaging experiences for visitors of all ages.
- Supported event planning and execution by preparing equipment and setting up areas.
- Monitored activity areas for safety compliance, offering guidance to guests as needed.
- Handled emergencies effectively, prioritising safety of all customers present.
- Regularly replenished stock to ensure availability of essential items such as towels and refreshments.
- Educated patrons on pool rules and safety guidelines to promote a safe environment.
- Designed and implemented engaging lesson plans to enhance students' swimming skills.
- Conducted individual assessments to identify swimmers' strengths and areas for improvement.
- Delivered constructive feedback to students to boost their confidence and technique.
- Collaborated with parents to discuss progress and set achievable goals for their children.
- Adapted teaching methods to accommodate special needs students, promoting inclusivity in classes.
- Participated in continuous professional development courses to stay updated on latest swim coaching techniques..
Housekeeper Cleaner
The Chine Hotel and Communicate Clean
Bournemouth, Dorset
05.2021 - 08.2022
- Maintained cleanliness and organisation of guest rooms and common areas to uphold hygiene standards.
- Implemented efficient cleaning routines, maximising productivity while minimising task duration.
- Trained new staff members on proper cleaning techniques and safety protocols to ensure quality compliance.
- Utilised various cleaning equipment and chemicals to achieve optimal results across diverse environments.
- Fostered positive relationships with guests by delivering exceptional service and promptly addressing needs.
- Adhered strictly to health and safety regulations, creating a safe environment for guests and staff.
- Performed daily bed-making tasks to maintain a tidy bedroom area.
- Executed deep cleaning tasks, resulting in a germ-free environment.
Education
GCSEs - Secondary Education
St Peter's Catholic Comprehensive Secondary School
Bournemouth, England 04.2017 - 07.2020
Skills
- Customer service and sales proficiency
- Proactive customer engagement
- Promotional event management
- Counter sales expertise
- Effective communication skills
- Team collaboration
Accomplishments
During my time at school, I played cricket at a high level. I played many matches against other counties. I was given the Bowler of the year award and various other trophies for cricket.
During my primary school years, I did swim training and became a good swimmer. I was made Captain of the school's swimming team. I received the Eustace Woodhead Trophy, the Jade Potgieter Trophy, and the Tommy Jukes Cup and was named Victor Ludorum.
I played many sports during my primary and secondary school years and have become a good team player.
Certification
Lifeguarding and Swim Teacher (Level 2) Qualification achieved while working as a Leisure Team member at BH Live in Bournemouth.
Timeline
Retail sales supervisor
Bestway Retail Ltd
02.2024 - Current
Leisure Team Member
BH Live Active, Littledown
09.2022 - 09.2023
Housekeeper Cleaner
The Chine Hotel and Communicate Clean
05.2021 - 08.2022
GCSEs - Secondary Education
St Peter's Catholic Comprehensive Secondary School
04.2017 - 07.2020