Hardworking and experienced with a extensive history in retail work and higher education. Taking pride in having a personal and professional high standard in my work ethic. Having a polite, professional and efficient approach in the work place.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Store Assistant
Poundland
Ayr, South Ayrshire
01.2025 - 04.2025
Processed cash, credit card, and voucher payments within fast-paced operations.
Maintained sales focus, driving promotion upsells during customer interactions consistently.
Managed stock levels while routing deliveries to shop floor promptly.
Maintained store cleanliness, tidiness, and presentation at consistently high standards.
Maintained high standard customer service during high-pressure customer interactions.
Store Assistant
The Food Warehouse (Iceland Foods Ltd)
Ayr, South Ayrshire
09.2019 - 01.2025
Processed cash, credit card, and voucher payments within fast-paced service environment.
Maintained sales focus by applying promotions consistently across all campaigns.
Managed stock, keeping items on shop floor ready and presentable.
Maintain store cleanliness, tidiness, and presentation to consistent quality standards.
Maintain customer service standards during every shift.
Deliver polite, approachable support under high-pressure conditions.
Work professionally while keeping calm during busy customer interactions.
Stock Assistant
Argos
Irvine, North Ayrshire
10.2016 - 02.2017
Receive customer orders quickly, coordinating intake to reduce processing delays.
Used automated headset system to locate orders and store delivery items safely.
Utilised phonetic alphabet to program automated system inputs accurately for communication.
Operated in fast-paced environment, performing frequent heavy lifting tasks regularly.
Cooperate with colleagues and management to maintain fast, consistent service delivery.
Education
Master of Arts - English and Spanish Year 1
University of Dundee
Dundee
2027
Bachelor of Arts - Television Studies (Incomplete)
City of Glasgow College
Glasgow
2021
Higher National Diploma - Television Studies Year 2
City of Glasgow College
Glasgow
2019
Higher National Diploma - Television Studies Year 1
City of Glasgow College
Glasgow
2018
Certificate of Higher Education - Media Production (Incomplete)
Ayrshire College
Ayr, South Ayrshire
2016
NVQ Level 5 - Film & Broadcasting
Ayrshire College
Ayr, South Ayrshire
2015
NVQ Level 4 - Visual Communication
Ayrshire College
Ayr, South Ayrshire
2014
Skills
Order processing
Inventory counting
Safety awareness
Quality control
Cash handling
Languages
English
Proficient
C2
Spanish
Elementary
A2
Interests
Creative Writing
Cooking
Arts and Crafts
General Knowledge
Photography
Videography
Media Production
Timeline
Store Assistant
Poundland
01.2025 - 04.2025
Store Assistant
The Food Warehouse (Iceland Foods Ltd)
09.2019 - 01.2025
Stock Assistant
Argos
10.2016 - 02.2017
Master of Arts - English and Spanish Year 1
University of Dundee
Bachelor of Arts - Television Studies (Incomplete)
City of Glasgow College
Higher National Diploma - Television Studies Year 2
City of Glasgow College
Higher National Diploma - Television Studies Year 1
City of Glasgow College
Certificate of Higher Education - Media Production (Incomplete)