Aaron Gicheha
Swindon,Wiltshire
Summary
Demonstrates strong interpersonal skills with a commitment to customer satisfaction. With almost two years of experience in managing customer inquiries, resolving complaints, and providing effective assistance. Ready to leverage and enhance communication, problem-solving, and teamwork skills in a professional setting.
Overview
5
5
years of professional experience
Work history
Customer assistant
M&S
Leicester, Leicestershire
2024.09 - 2026.06
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Handled cash transactions accurately, fostering trust and reliability with clientele.
- Stocked shelves to ensure easy access to products for customers, improving the shopping experience.
- Collaborated efficiently with team members to maintain smooth store operations.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
Warehouse Operative
GXO
Swindon
2021.08 - 2022.04
- Adhered to health and safety regulations to maintain a safe working environment.
- Picked, packed, and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Prepared items for timely dispatch and safe transportation.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Performed tagging and labelling of warehouse inventory.
Education
GCSEs -
St Josephs Catholic College
Swindon 09/2016 - 07/2021
A-Levels -
Cirencester College
Cirencester, Gloucestershire 09/2021 - 06/2024
Bachelor of Arts - Criminology
De Montfort University
Leicester 10/2024 - 06/2026
Skills
Great customer service and communication
Proficiency in IT skills
Strong and consistent time management
Adaptable and able to learn new tasks quickly
Team player and ready to collaborate to problem-solve
Health and safety awareness
Timeline
Customer assistant
M&S
2024.09 - 2026.06
Warehouse Operative
GXO
2021.08 - 2022.04
GCSEs -
St Josephs Catholic College
09/2016 - 07/2021
A-Levels -
Cirencester College
09/2021 - 06/2024
Bachelor of Arts - Criminology
De Montfort University
10/2024 - 06/2026