Summary
Overview
Work history
Education
Skills
Timeline
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Aaron George

Swindon,Wiltshire

Summary

I am seeking a role at Usay Compare to contribute to their mission of simplifying insurance and promoting health and wellbeing for all. Dedicated and customer-focused, I aim to support Usay's goal of making private medical care accessible and affordable.


Working at a busy bar taught me how to be great with customers. I always made sure everyone felt welcomed and happy. I listened carefully to what they wanted and made sure to give them the best service possible, even when things got really busy. People liked coming back because they knew they'd get treated well. Whether it was making drinks, suggesting food, or fixing any problems, I always did it with a smile. My goal was to make sure everyone left happy and satisfied. I'm also fully adept with working with issues that customers have and complaints.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Bartender

Mackenzie's Bar and Grill
Swindon, Wiltshire
09.2021 - Current
  • Provided excellent customer service, resolving inquiries promptly and efficiently.
  • Worked collaboratively with teams to improve processes and ensure customer satisfaction.
  • Maintained a clean and organized bar area, adhering to health and safety regulations and ensuring compliance with all relevant licensing requirements.
  • Acted as a liaison between the bar staff and management, facilitating effective communication and fostering a positive work environment
  • Taught various new members of staff on how to do their jobs and to maintain great service with customers
  • Successfully resolved customer complaints and issues, resulting in improved customer satisfaction scores.

Education

Animal Care level 2 qualifications -

Swindon New College
09.2020 - 05.2022

Skills

  • Bar cleaning and maintenance
  • Customer retention
  • Spirits, beer and wine knowledge
  • Bar management
  • Sales expertise
  • Strong interpersonal skills, able to build rapport with clients effectively
  • Proficient in technology use for productivity and customer support
  • Organised and detail-oriented with a focus on accuracy

Problem-solving abilities and adaptability in fast-paced environment s

Timeline

Bartender

Mackenzie's Bar and Grill
09.2021 - Current

Animal Care level 2 qualifications -

Swindon New College
09.2020 - 05.2022

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