Summary
Overview
Work history
Education
Skills
Timeline
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Aaron Donnelly

London,UK

Summary

As a highly motivated and dedicated professional with a strong background in both customer service and corporate environments, I am eager to bring my skills and enthusiasm to a dynamic, growth-focused team. With a solid track record of delivering exceptional customer service and building lasting client relationships, I have honed my ability to adapt quickly, solve problems efficiently, and work collaboratively within corporate structures. I thrive in fast-paced, goal-driven environments and am passionate about contributing to a positive customer experience while achieving organizational success.

Overview

9
9
years of professional experience

Work history

Logistics Coordinator

Sodexo
Cambridge, UK
2022.06 - 2025.11

My primary role is managing the daily stock and logistical needs at the corporate head office at Astra Zeneca in Cambridge.

  • People management / Rota management
  • Project management / Site management
  • Purchasing / Stock control
  • Negotiating / Generating weekly KPI
  • Coordinating / Customer services / General admin duties
  • Coordinated with other operators for smooth operation processes.
  • Monitored transport costs to identify areas of potential savings.
  • Generated logistics reports for analysis and decision-making.
  • Coordinated dispatching of transport vehicles distributing goods across the site.

Account Manager

A2B Transport
Ely, Cambridgeshire
2021.01 - 2022.05

I was tasked with managing and growing the number of accounts for the company. My primary role was to be the first point of contact for the corporate clients along with bring in new corporate accounts.

  • Staff management / Rota management
  • Leadership / MS Office
  • Phone etiquette / Communication skills
  • Negotiating / Finance management
  • Established strong rapport with clients through regular communication.

Corporate Account Handler

Green Tomato Ltd
London, UK
2017.04 - 2020.11

I worked closely alongside transport control, handling high-end corporate accounts in London. Clients such as Samsung, Sky, BBC, Foreign & Commonwealth office and GlaxoSmithKline, American Tobacco, Barclays. I personally oversaw the logistics for events such as BAFTA, Wimbledon tennis, The Brits, MOBO, British Open golf along with many others.

  • People management / Leadership
  • Time management skills / Working to tight deadlines
  • MS Office / Generating weekly KPI
  • Negotiating / Strong Analytical skills
  • Coordinating / Customer services
  • Facilitated smooth onboarding process for new clients, setting a positive start to partnerships.
  • Identified potential upsell opportunities through careful analysis of clients' needs and preferences.

Education

BA Hons - Sociology

Westminster University
London, UK

National Diploma - I.T

Westminster College
London, UK

Skills

  • First Aid (Level 3)
  • Mental Health First Aid (Level 3)
  • SIA Licence

Timeline

Logistics Coordinator

Sodexo
2022.06 - 2025.11

Account Manager

A2B Transport
2021.01 - 2022.05

Corporate Account Handler

Green Tomato Ltd
2017.04 - 2020.11

BA Hons - Sociology

Westminster University

National Diploma - I.T

Westminster College
Aaron Donnelly