Aaron Birch
Brighton,East Sussex
Summary
Over my years of working in sales and manual labour, I have acquired many skills needed to make sure a business can run smoothly, and efficiently. My punctual time keeping has been a constant over the years, as I have been trusted with opening and closing the stores.
The reason for my lengthy absence from work, is due to a road traffic collision I suffered in 2018. I suffered a life changing event that has caused many injuries that prevent me from completing certain tasks.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Smoketronics
06.2016 - 10.2019
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
- Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Monitored inventory levels, placing orders for stock replenishment to prevent shortages.
- Developed and maintained safety protocols to ensure a safe working environment for all employees.
- Monitored compliance with health and safety regulations, reducing incidents in the workplace.
- Analysed sales data to identify trends, making recommendations for inventory adjustments.
- Managed budget allocation for department expenses, optimising resource use and cutting costs.
- Negotiated with suppliers to secure better prices, improving profit margins.
- Managed stock levels to ensure optimal availability and reduce waste.
- Showcase shop merchandise to enhance visual appeal and attract customer attention.
- Engaged with representatives from potential suppliers to foster collaborative partnerships.
Labourer
Self Employed
04.2015 - 06.2016
- Kept tools and equipment organised and in good working condition.
- Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
- Provided general labour support across multiple construction sites, adapting quickly to new tasks and teams.
- Transported items safely and responsibly to minimise risk.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Cleaned and stored hand-held tools appropriately, prolonging working life and preventing damage.
- Disposed of excess materials and waste within target timescales to minimise health risks.
- Wore company-mandated PPE for work tasks, staying within safety guidelines and following regulations.
- Collaborated with skilled tradespeople to provide support during construction tasks, enhancing project efficiency.
- Mixed, poured, and spread concrete, ensuring smooth application for foundations and other structures.
- Dug trenches and holes as required in preparation for foundations, plumbing, and electrical installations.
- Operated jackhammers or drills to break up concrete or pavement.
- Applied sealants and waterproofing materials to buildings as part of weatherproofing efforts.
Assistant Manager
Maidenhead Aquatics
02.2013 - 03.2015
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
- Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Managed budget allocation for department expenses, optimising resource use and cutting costs.
Store Assistant
Fishey Business
04.2006 - 02.2013
- Assisted in maintaining cleanliness of aquarium tanks.
Supported regular water quality testing to ensure optimal conditions.
Provided basic care for aquatic life by monitoring feed schedules. - Assisted in caring for animals by feeding and cleaning their living spaces.
Supported daily routines for animal care, ensuring cleanliness and nutrition standards were met.
Contributed to overall animal welfare through regular feeding and maintenance tasks. - Managed stock levels on shelves, ensuring products were readily available for customers.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and organised store environment, adhering to company cleanliness standards.
- Monitored expiration dates of products, removing out-of-date items to maintain quality standards.
- Greeted customers upon entry, offering assistance and guidance to improve shopping experience.
Education
GCSEs -
Longhill High School
Ovingdean, BNH01-2006
Skills
- Employee training
- Team building
- Customer relationship management
- Visual merchandising
Timeline
Assistant Manager
Smoketronics
06.2016 - 10.2019
Labourer
Self Employed
04.2015 - 06.2016
Assistant Manager
Maidenhead Aquatics
02.2013 - 03.2015
Store Assistant
Fishey Business
04.2006 - 02.2013
GCSEs -
Longhill High School