Aaron Ainoo
London,ENG
Summary
IT student with strong communication, analytical, and organizational skills. Experienced in data management and customer interaction within fast-paced environments. Passionate about social sustainability and community impact, leveraging data to drive positive outcomes. Committed to contributing to sustainability initiatives while pursuing professional growth in project-driven organizations.
Overview
2
2
years of professional experience
Work history
Sales Advisor (Part-Time)
Morleys Stores Ltd – Brixton
Brixton, united kingdom
10.2024 - Current
- Deliver professional, customer-focused service in busy retail environment
- Accurately process transactions and maintain clear records
- Assist customers with queries, product information, and recommendations
- Support stock checks, inventory control, and display standards
- Manage time effectively during peak trading periods
- Communicate clearly with colleagues to support smooth daily operations
- Provided comprehensive after-sales support, ensuring customer satisfaction.
Customer Service Representative (Temporary)
YBM Global
Dartford, united kingdom
06.2024 - 07.2024
- Handled customer enquiries professionally via phone and in person
- Recorded information accurately to support internal systems
- Resolved issues efficiently while maintaining high standard of service
- Worked collaboratively within team to meet service targets
- Assisted customers in making informed decisions by providing detailed product information.
IT Support Assistant (Temporary)
Lewisham College
Lewisham , united kingdom
05.2024 - 05.2024
- Assisted with setting up, transporting, and installing computer equipment
- Supported staff and students with basic IT troubleshooting
- Followed instructions and safety procedures when handling equipment
- Maintained organised records of tasks completed
- Assisted in new software implementation projects, resulting in improved productivity.
Customer Service Assistant (Part-Time)
Cambelle Chemists
Catford, united kingdom
10.2023 - 04.2024
- Delivered front-line service in regulated environment
- Handled stock replenishment and maintained accurate inventory displays
- Processed sales and maintained clean, compliant work area
- Communicated clearly with customers and colleagues
- Organised stock shelves neatly to improve the overall appearance of shop floor.
- Assisted customers with product inquiries for enhanced shopping experience.
Education
BTEC Level 3 Qualification - BTEC Level 3 in IT
Capital City College
Soho , London 09.2024 -
BTEC Level 2 - BTEC Level 2 in IT
Lewisham Southwark College
Lewisham 10.2023 - 07.2024
GCSEs - GCSE Maths ,GCSE English
Lewisham Southwark College
Lewisham 10.2023 - 07.2024
Skills
- Communication skills
- IT skill: Microsoft Excel, Word, PowerPoint, Outlook, Access
- Adaptive selling
- Attention to detail
- Organizational skills and time management
- Customer care
- Problem solving
- Analytical skills
- Logical skill
- Team working
- Data collection, reporting & attention to detail
Affiliations
- Computing and exploring new technology
- Problem-solving and logical games
- Film, storytelling, and digital media
Languages
English
Intermediate
Timeline
Sales Advisor (Part-Time)
Morleys Stores Ltd – Brixton
10.2024 - Current
BTEC Level 3 Qualification - BTEC Level 3 in IT
Capital City College
09.2024 -
Customer Service Representative (Temporary)
YBM Global
06.2024 - 07.2024
IT Support Assistant (Temporary)
Lewisham College
05.2024 - 05.2024
Customer Service Assistant (Part-Time)
Cambelle Chemists
10.2023 - 04.2024
BTEC Level 2 - BTEC Level 2 in IT
Lewisham Southwark College
10.2023 - 07.2024
GCSEs - GCSE Maths ,GCSE English
Lewisham Southwark College
10.2023 - 07.2024