Driven individual with robust analytical and problem-solving skills, coupled with strong communication abilities. Demonstrates proficiency in data analysis and customer service, ensuring seamless trading operations. Aims to contribute to dynamic trading environment by optimising processes and enhancing client satisfaction.
Overview
13
13
years of professional experience
Work History
Trading Assistant
Sainsbury's
Longbridge Ln, Birmingham
10.2024 - 01.2025
Made sure shelves were always stocked and looked neat, so customers could easily find what they needed.
Helped customers with their questions, whether they were looking for a specific product or needed advice.
Kept an eye on stock rotation, checking expiry dates to ensure fresh products and minimize waste.
Set up promotional displays, making sure offers were clearly visible and priced correctly.
Helped unload deliveries, checked stock against orders, and organized products in storage.
Maintained a clean and tidy store, following health and safety guidelines to create a welcoming shopping environment.
Worked closely with the team to keep things running smoothly, always ready to step in where needed.
RF Rollouts and Delivery Project Manager
Huawei Technologies S.A Ltd
Accra, Ghana
01.2020 - 07.2024
Negotiated contract terms for maximised client benefit and profit.
Delivered products and services in line with agreed arrangements and contracts.
Integrated new technologies into existing systems for improved functionality.
Mentored employees to maximise development potential.
Made sure contractual obligations were met ahead of agreed service delivery.
Facilitated smooth transitions between project stages for seamless progression.
Analysed data and information to identify issues and create tailored solutions.
Developed comprehensive project plans for successful execution and delivery.
Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
RF Optimisation Engineer & Technical Teaching and Training Coordinator
Huawei Technologies S.A Ltd
Accra, Ghana
05.2016 - 06.2020
Participated in Network Solution Review and Supported Sales and marketing teams to enhance the capacity, coverage and quality of the Radio network upon request
Feature Trials, Parameter Optimization, and Audit & Inconsistency correction, Pre-& Post Analysis, Worst Cells Identification & their Improvement
Mentoring colleagues, organizing training workshops, Knowledge Sharing
Handling of third-party and other teams for process adherence and timely delivery, process alignment, interviewing candidates for technical skills check
Root cause analysis and proposal of advanced solutions to improve network experience and performance while delivering efficiently
Support technology & sales teams through new solutions verifications and trials and Participates in Network Solution Review
Created and delivered training programs for diverse engineers, improving engagement and learning outcomes
Ensured trainings are delivered within timelines and are compliant with company policies and procedures
Reviewed service contracts and ensured satisfactory agreement between customers and Huawei
Conducted quarterly training evaluation and generated reports for Management
Warehouse Assistant
Huawei Technologies S.A LTD
Accra
05.2014 - 04.2016
Assisted in managing stock levels, inventory tracking, and ensuring timely fulfillment of orders
Operated barcode scanning systems and assisted with product labeling and packaging
Maintained warehouse cleanliness and organization, adhering to safety standards
Reduced operational expenses by up to 10% using effective stock transfers and new inventory management processes
Implemented a double-check system for picking and packing orders, improving order accuracy by 15%
Cleaning Operative
K4 Cleaning Pros
Accra
09.2011 - 04.2014
Maintained cleanliness and hygiene standards at Accra shopping mall, ensuring a welcoming environment for visitors
Performed routine cleaning tasks, including sweeping, mopping, dusting, and sanitizing high-touch areas and restrooms
Managed waste disposal, ensuring compliance with environmental and safety regulations
Responded promptly to urgent cleaning needs, addressing spills and hazards to maintain a safe environment
Operated and maintained cleaning equipment, such as floor polishers and industrial vacuums, for efficient service
Assisted in training new staff on cleaning procedures and safety standards to support team effectiveness
Education
Master of Science - Artificial intelligence with Business strategy
Aston University
Birmingham
09.2024 -
Bachelor of Science - Telecommunications Engineering
Ghana Technology University College
Skills
Team management
Warehouse operations
Safety regulations and procedures
Cleaning and Sanitizing
Database management and administration
Logistics and supply chain management
Customer Service
Automated Storage & Retrieval Systems (AS/RS)
Inventory Control Systems
Safety & Compliance (EHS Systems)
Microsoft Office Suite
ERP Systems
Personal Information
Gender: Male
References
References available upon request.
Timeline
Trading Assistant
Sainsbury's
10.2024 - 01.2025
Master of Science - Artificial intelligence with Business strategy
Aston University
09.2024 -
RF Rollouts and Delivery Project Manager
Huawei Technologies S.A Ltd
01.2020 - 07.2024
RF Optimisation Engineer & Technical Teaching and Training Coordinator
Huawei Technologies S.A Ltd
05.2016 - 06.2020
Warehouse Assistant
Huawei Technologies S.A LTD
05.2014 - 04.2016
Cleaning Operative
K4 Cleaning Pros
09.2011 - 04.2014
Bachelor of Science - Telecommunications Engineering