A motivated and disciplined individual with strong communication, teamwork, and leadership skills developed through customer-facing and mentoring roles. Demonstrates composure, responsibility, and attention to detail in fast-paced environments. Has engaged in aviation-related programmes and flight experience, reflecting a clear interest in the aviation industry and commitment to continuous personal development.
Overview
4
4
years of professional experience
Work history
Crew Trainer
McDonald's
Gloucester, Gloucestershire
2022.06 - 2026.04
Delivered high-quality customer service in a busy, high-volume environment.
Collaborated effectively with colleagues to maintain efficiency and accuracy
Progressed into the role of Crew Trainer, responsible for onboarding new staff and supporting performance development.
Acted as a consistent role model for new team members, providing guidance and training.
Communicated clearly and effectively when handling customer interactions and coordinating team activity in demanding situations.
Performed reliably under pressure, remaining composed and making swift decisions.
Trusted by management to attend confidential meetings as a note-taker and witness, demonstrating discretion, reliability, and professionalism when handling sensitive information.
Recognised for consistent high performance with multiple Employee of the Month awards and an Employee of the Quarter award.
Received 4 employee of the month awards in 2025 alone.
Volunteer
British Heart Foundation
Gloucester
2022.08 - 2023.07
Supported daily retail operations, helped customers, organised stock and contributed to positive and welcoming environments.
Strengthened confidence and community awareness.
Education
A-Levels - Mathematics, Physics, Psychology
The crypt grammar school
Gloucester, Gloucestershire
9 2022 - 6 2024
GCSEs - Combined Science, Mathematics, English Language, English Literature, History, Business, Religious Education, Urdu, English Spoken Language
Al-Ashraf secondary school
Gloucester, Gloucestershire
9 2017 - 6 2022
Skills
Leadership and mentoring skills
Effective team collaboration
Clear professional communication
High-pressure decision making
Strong situational awareness
Operational discipline and consistency
Customer service excellence
Integrity and confidentiality
Languages
Urdu
Fluent
References
References available upon request.
Work Experience
I completed an introductory flight experience with Clifton Aviation, achieving one hour of flight time, which strengthened my passion for aviation and reinforced my motivation and commitment to pursuing a career as a pilot.
This experience also provided hands-on exposure to basic aircraft control and in-flight procedures, as well as insight into aviation operations and pilot responsibilities, while developing my understanding of flight safety procedures and industry expectations.
I participated in the Fantasy Wings Aviation Programme as part of the first cohort in 2020/21, taking part in a year-long series of monthly aviation sessions, including career conversations with pilots, captains, and engineers, as well as completing team-building activities and gaining industry insights, which further developed my understanding of the aviation industry and strengthened my long-term ambition to pursue a career in aviation.
I have completed four out of five sections of my Gold Duke of Edinburgh’s Award, including a ten day canoeing expedition in Scotland that required working closely as a team, staying resilient and adaptable in challenging conditions, communicating effectively, and maintaining strong awareness of safety throughout.
I have worked as an online tutor and served as a school prefect and mentor to younger students, where I supported learning, guided behaviour, and acted as a positive role model. These experiences have developed my leadership potential, integrity, and ability to communicate clearly and effectively with different age groups.
I also completed work experience in a primary school, where I assisted with classroom activities and supported younger pupils in their learning. This experience strengthened my sense of responsibility, patience, and ability to communicate in a clear and supportive way in a structured environment.
Timeline
Volunteer
British Heart Foundation
2022.08 - 2023.07
Crew Trainer
McDonald's
2022.06 - 2026.04
A-Levels - Mathematics, Physics, Psychology
The crypt grammar school
9 2022 - 6 2024
GCSEs - Combined Science, Mathematics, English Language, English Literature, History, Business, Religious Education, Urdu, English Spoken Language