Aamir Saboowala
Harrow,London
Summary
Ambitious and proactive leader, with proven ability and knowledge to lead teams and manage resources effectively. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction.
Having previously worked within the retail business for several years, I suppose I have the experience and adroitness required to excel and foster in a role where I can provide a high quality level of service and maintain strong relationships with consumers which subsequently lead to higher levels of customer retention and strong KPI’s and directly contributing to greater business sales.
Overview
4
4
years of professional experience
Work history
Retail shift manager
Lidl GB
London, England
11.2021 - Current
- Liaising between management and staff by holding team hurdles and meetings ensuring clear communication channels are established.
- Consistently working towards KPI targets to achieve exceptional sales and conversion rates
- Implementing our 3 Customer Service principles and resolving customer complaints promptly, fostering positive relationships.
- Training new employees and continued development of current employees aiming for overall development of team and retention of team members within the company
- Signing off and promoted weekly in-store offers and deals to drive sales
- Facilitating smooth store operations, performing daily opening and closing functions
- Completing daily store walks and due diligence checks and reporting maintenance issues to maintain excellent standards
Education
Delhi Public school
07/2019 - 03/2021
Delhi Public School
08/2018 - 03/2019
Skills
- Leadership in diverse environments
- KPI monitoring, management and goal setting
- Influential communication
- Customer service and retention strategies
- Effective delegation of operational tasks
- Training and Development of team
Timeline
Retail shift manager
Lidl GB
11.2021 - Current
Delhi Public school
07/2019 - 03/2021
Delhi Public School
08/2018 - 03/2019
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