Aamir Hussain

• Maximised departmental efficiencies by creating and constantly updating customer records in [Software].
• Offered prompt solutions to maintain customer satisfaction.
• Efficiently managed client questions via 24/7 support hotline, social media, live chat, [Type] and [Type], maintaining [Number]% positive customer survey results across all channels.
• Provided effective and efficient order status updates to clients, utilising [Software] to track orders and determine delivery times.

Key Responsibilities:

Greet and assist customers as they enter the store
Provide detailed information on products and services
Handle customer inquiries and complaints in a professional and courteous manner
Assist customers with product selection and purchase decisions
Process transactions at the point of sale (POS) terminal
Maintain an organized and clean sales floor
Restock shelves and ensure products are properly displayed
Assist with inventory management and stock checks
Support the team with various tasks as needed