Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Aamina Naseer

Birmingham

Summary

Friendly and driven individual with highly developed communication and problem-solving skills. Proficient in providing exceptional customer service and handling inquiries with patience and understanding. Committed to making positive impact in any role.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Waitress

Bombai Brasserie
Birmingham
09.2022 - 01.2023
  • Taking orders
  • Serving food and beverages
  • Maintaining clean restaurant premises
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Accommodated special event needs, provided customised services for parties.

Catering Assistant

Marigold
08.2023 - 10.2023
  • Prepared and cleaned kitchen equipment
  • Followed given methods of food preparation
  • Worked to boost customer satisfaction and maintain a high standard
  • Served food and beverages to customers

Apprentice Manufacturer

Lander Automotive
01.2023 - 06.2024
  • Conducted safety audits
  • Operated heavy machinery
  • Stock takes
  • Adhered to health and safety regulations
  • Investigated and reported stock issues

Front of house team member

Kabuli
Birmingham, West Midlands
09.2024 - 11.2024
  • Assisted guests with queries or requests for optimal guest experience.
  • Recommended menu items to guests, enhancing their dining experience.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Handled reservations
  • Served food to customers


Team member

Greggs
Birmingham , West Midlands
11.2024 - 02.2025
  • Operating tills and serving customers
  • Managing stocks
  • Ensuring shop is keeping up with cleaning standards
  • Contribute to a positive experience for customers
  • Adhering to Greggs policies and standards
  • Stocking shelves
  • Problem solving difficult situations
  • Collaborated effectively with team members to meet project deadlines.

Customer advisor

Jet2.com
Birmingham, West Midlands
02.2025 - Current
  • Check-in customers to their flights
  • Provide boarding passes and check visas
  • Check passports and travel documents
  • Assist customers with boarding and exiting the aircrafts
  • Answer any customer queries
  • Use online airport software and computers to check flights times and passenger documents

Education

Grade 3 English, Grade 3 Maths , Grade 3 Combined Science , Level 2 Health And Socail Care,

Harborne Acadamey
01.2018 - 06.2023

Skills

  • Customer Service
  • Health and Safety
  • Punctuality
  • Payment system operations
  • Financial transactions handling
  • Patience under pressure
  • Customer focus
  • Cash handling
  • Team player

Custom

  • Reading
  • Walking
  • Cooking

Timeline

Customer advisor

Jet2.com
02.2025 - Current

Team member

Greggs
11.2024 - 02.2025

Front of house team member

Kabuli
09.2024 - 11.2024

Catering Assistant

Marigold
08.2023 - 10.2023

Apprentice Manufacturer

Lander Automotive
01.2023 - 06.2024

Waitress

Bombai Brasserie
09.2022 - 01.2023

Grade 3 English, Grade 3 Maths , Grade 3 Combined Science , Level 2 Health And Socail Care,

Harborne Acadamey
01.2018 - 06.2023
Aamina Naseer