Aamina Masud
London
Summary
Dynamic professional with a strong foundation in decision-making and communication, excelling in both verbal and written skills. Proven ability to build positive working relationships and resolve conflicts effectively. Demonstrates leadership aptitude by inspiring and motivating teams, with a deep understanding of organisational structure and P&L oversight. Skilled in staff management, including delegating tasks, coaching, and training, while fostering a cohesive team environment. Committed to creating a positive work atmosphere that supports team building and career growth.
Driven professional with proactive approach and strong foundation in leadership roles. Demonstrates exceptional communication and problem-solving skills, coupled with proven ability to manage teams and operations seamlessly. Poised to deliver significant improvements in operational efficiency and team cohesion.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Asssitant General Manager for Sky garden Bars
Sky Garden
London
05.2020 - Current
- Managing day to day operations, assisting in bar and restaurant needs
- Supporting the General Manager in all aspects of business from guest experience to financial performances
- Managed recruitment process
- Leading and developing staff by conducting regular employee training to enhance skillsets.
- Organised staff rota, ensuring adequate coverage during peak times.
- Booked musicians, DJs and Bands to perform in the bars
- Monitored bar inventory regularly to maintain adequate supplies alongside bar managers
- Compliance - ensuring the bar meets all legal standards for both health and safety
- Financial Support - Assisting thr General manager such as un derstanding costs and driving sales - Insight to P&Ls
Supervisor
backyard cinema
London, london
10.2018 - 05.2020
- Cleanliness behind the bar
- Stock takes
- Organised stock inventory to prevent shortages during peak hours.
- Organised cleaning schedules to meet health and safety standards
- Stock takes
- Beer, spirit and Soft drink orders
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
Bartender
beerhouse
London, london
10.2018 - 10.2019
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Recommended drinks to customers, increasing overall sales.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Provided excellent service to customers, resulting in repeat business.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Developed rapport with regular patrons fostering a loyal customer base.
Education
Bachelor of Arts - Education studies
University of Roehampton
London, England 09.2018 - 09.2022
A-Levels -
Godalming college
Godalming, Surrey 09.2014 - 09.2016
Skills
- Decision-Making proficiency
- Communication proficiency - excellent verbal and written skills Building positive working relationships
- Conflict resolution - addressing and man aging issues fairly
- P and L oversight
- Leadership aptitude - ability to in spire and motivate
- Organisational structure understanding
- Staff management - delegating tasks, coaching and training
- team building - creating a cohesive and cultivating work atmpsphere
Affiliations
- Outdoors - hiking, walks
- Creative/painting
Certification
Awaiting personal license
References
References available upon request.
Timeline
Asssitant General Manager for Sky garden Bars
Sky Garden
05.2020 - Current
Supervisor
backyard cinema
10.2018 - 05.2020
Bartender
beerhouse
10.2018 - 10.2019
Bachelor of Arts - Education studies
University of Roehampton
09.2018 - 09.2022
A-Levels -
Godalming college
09.2014 - 09.2016