Aamina Jilani
Stockport,Cheshire
Summary
Driven professional with robust understanding of financial processes and exceptional analytical skills. Demonstrates proficiency in managing accounts and ensuring accurate cash flow, alongside strong communication abilities. Ready to make significant impact in Accounts Receivable.
Overview
11
11
years of professional experience
Work history
Accounts Receivable Manager
Handsfree Group LTD
Manchester/US/London
06.2025 - Current
- Developed debt recovery strategies that significantly reduced outstanding payments.
- Managed a team of 3 Accounts Assistants to enhance operational efficiency.
- Negotiated payment plans with delinquent customers to minimise bad debts.
- Fostered positive client relationships through regular communications and swift dispute resolutions.
- Tracked AR metrics, including DSO and collection effectiveness, to inform decisions.
- Forecasted cash collections to support effective cash-flow planning.
- Executed AR strategies aimed at improving liquidity.
Sales Ledger Manager
LSH AUTO
Stockport, Cheshire
03.2020 - 05.2025
- Managed a team of 6 Accounts Assistants to enhance operational efficiency.
- Prepared and posted information from payment journals and bank statements.
- Conducted bank reconciliations for Accountant sign-off.
- Raised site cheques, ensuring correct documentation and timely submission to Hub Site.
- Reconciled credit cards and corporate accounts to maintain accuracy.
- Collaborated with accounting team to execute month-end closing activities.
- Compiled budget data, aligning estimates with revenues, expenses, and prior budgets.
- Liaised with suppliers to ensure timely deliveries.
Senior Credit Controller
LSH AUTO
Stockport, Cheshire
08.2020 - 11.2023
- Approved or recommended credits based on thorough research conducted by credit analysts.
- Recommended policy and investment guideline adjustments in response to market changes.
- Collaborated with stakeholders to formulate alternative strategies for complex lending situations.
- Consulted with customers, resolving complaints and recovering £150,000 of debt in 2023.
- Negotiated loan agreement terms and conditions with customers.
- Reviewed credit applications and executed credit checks to facilitate informed decision-making.
- Participated in management meetings, contributing insights for addressing outstanding issues.
Customer Experience Executive
LSH AUTO
Stockport, Cheshire
09.2020 - 11.2020
- Responding to all customer enquiries related to service/sales and Bodyshop
- Actively upselling service care plans or new vehicles
- Accurately complete post call administration
- Undertake own workload and continue to achieve targets and KPIs
- Genuine desire to achieve the companies targets and objectives
- Taking payments for service care plans and sending out paperwork adhering to all GDPR practice
Customer Service Advisor (TEMPORARY CONTRACT)
Dunelm
Manchester
04.2020 - 05.2020
- Maintaining a positive, empathetic, and professional attitude toward customers always
- Responding promptly to customer inquiries
- Communicating with customers through various channels such as Salesforce lightening
- Acknowledging and resolving customer complaints
- Processing orders, refunds and replacements
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
Project ADMINISTRATOR / COORDINATOR – aftersales
Mitsubishi Engineering
Trafford
01.2020 - 02.2020
- Provided Project Managers with technical and project support
- Co-managed day to day aspects of projects including schedule budget contract and client needs
- Optimized dated inefficiencies by identifying and proposing key methods to automate processes
- Created meeting agendas and recorded meeting minutes
- Responded to client enquiries
- Reviewed client invoices and did reconciliations
- Created PowerPoint presentations and other materials for internal review
- Mitsubishi Engineering cater for homeowners and commercial businesses with Air conditioning units and heating systems
- Company Overview: Mitsubishi Engineering cater for homeowners and commercial businesses with Air conditioning units and heating systems
Aftersales Account Manager
Mercedes Benz Retail Group - Daimler
Stockport, Cheshire
11.2016 - 12.2019
- Delivering seamless and personalised service experience whilst supporting the delivery of sales and profit growth
- Resolve customer issues promptly, worked closely with internal and external stakeholders
- Ensuring continuous improvement to drive efficiency and productivity through recognising areas of potential improvements to enable a more efficient way of working
- Ability to work under pressure and to meet key company deadlines
- Present financial information in Bi-Monthly meetings to managers
- Building relationships, meet and exceed customer expectations
- High levels of expertise in Sagepay, Eva, Jira, SAP and Kerridge
- Ensuring data is accurate and up-to-date, allowing for a dependable pipeline to be built which feeds into forecasting
- Mercedez-Benz Retail Group consists of 18 retail sites, eight used car sites and 12 smart centres across London
- Company Overview: Mercedez-Benz Retail Group consists of 18 retail sites, eight used car sites and 12 smart centres across London
Sales Consultant & Tax Refunds Advisor
Travelex Ltd
Manchester, Cheshire
07.2015 - 10.2016
- Transacting currencies with business customers and holiday makers
- Provided a professional and courteous customer service experience
- Processed all transactions efficiently and timely
- Arranging petty cash amount for various contracted outlets within the airport
- Document and assess daily transactions and sales which informed KPI’s
- Monitored multiple IT systems to track all company inventory
- Processed Tax refunds
- Travelex ltd is a market leading independent foreign exchange business who are wanting create the best customer experience, building relationships but also maximising their profits
- Company Overview: Travelex ltd is a market leading independent foreign exchange business who are wanting create the best customer experience, building relationships but also maximising their profits
Education
BA Hons - Business Management
University of Wolverhampton
01.2016 -
A-Levels - Business Studies, Law, Sociology
Cheadle And Marple College
01.2012 - undefined
GCSE - undefined
Levenshulme High School
01.2008 - undefined
Skills
- Interpersonal and communicational skills
- Advance Microsoft Excel Skills
- Excellent writing interpersonal and analytical skills
- Complex problem solving
- Powerful negotiator
- Invoice processing
- Credit management
- Aging reports analysis
- Accounts receivable expertise
REFERENCES
References available upon request
PERSONAL INFORMATION
Playing badminton, Reading about global affairs, Keeping up to date in the following industries: Business & Technology, Construction, Finance & Economics, and Automotive.
Timeline
Accounts Receivable Manager
Handsfree Group LTD
06.2025 - Current
Customer Experience Executive
LSH AUTO
09.2020 - 11.2020
Senior Credit Controller
LSH AUTO
08.2020 - 11.2023
Customer Service Advisor (TEMPORARY CONTRACT)
Dunelm
04.2020 - 05.2020
Sales Ledger Manager
LSH AUTO
03.2020 - 05.2025
Project ADMINISTRATOR / COORDINATOR – aftersales
Mitsubishi Engineering
01.2020 - 02.2020
Aftersales Account Manager
Mercedes Benz Retail Group - Daimler
11.2016 - 12.2019
BA Hons - Business Management
University of Wolverhampton
01.2016 -
Sales Consultant & Tax Refunds Advisor
Travelex Ltd
07.2015 - 10.2016
A-Levels - Business Studies, Law, Sociology
Cheadle And Marple College
01.2012 - undefined
GCSE - undefined
Levenshulme High School
01.2008 - undefined