Summary
Overview
Work history
Education
Skills
Additional skills and achievements
Timeline
Generic

Aamina Hayat

Thornton Heath,Surrey

Summary

I am a motivated and dedicated individual seeking a challenging role to apply my practical skills and enthusiasm for learning. With experience in customer service, retail, hospitality, tutoring, and roles as a kitchen assistant, waitress, and front-of-house team member, I bring strong communication, teamwork, and organisational skills. Sociable and approachable, I am adaptable, reliable, and excited to learn, delivering excellent service, contributing positively to a dynamic team, and continuously developing my skills by applying the insights gained from my previous work experiences. Thank you for your consideration!

Overview

3
3
years of professional experience

Work history

Party host/cook

Si5 spy missions
Croydon
04.2023 - Current
  • Hosted and facilitated engaging party activities, maintaining high energy and enthusiasm to ensure a fun and memorable experience for all participants.
  • Safely supervised children aged 4-15, prioritizing their safety and well-being throughout events.
  • Delivered exceptional customer service by tending to guests' needs, ensuring consistent satisfaction and enjoyment.
  • Acted as a mission guide for children, enhancing their experience with interactive and immersive activities.
  • Strengthened interpersonal skills, including effective communication, conflict resolution, and managing challenging situations with children.
  • Adapted to the diverse needs of children, including those with special needs such as autism and Down syndrome, fostering patience and inclusivity.
  • Completed professional training in First Aid, Safeguarding, and Food & Nutrition to uphold the highest standards of safety and care.
  • Developed resilience and adaptability, effectively addressing the unique needs of guests and young participants in dynamic, fast-paced settings.

Waitress/ Front of House/ Kitchen Assistant

Roosters Piri Piri
Kingston upon Thames, City of London
01.2025 - 08.2025
  • Prepared and plated food items in line with hygiene and portion standards.
  • Assisted chefs with food prep, cleaning stations and maintaining kitchen organisation.
  • Greeted and seated customers, took orders, served food and drinks promptly.
  • Handled payments, processed orders and dealt with customer enquiries.
  • Maintained cleanliness and safety in both kitchen and dining areas, following food safety regulations.
  • Coordinated with kitchen and front-of-house teams to ensure smooth service flow during busy periods.
  • Learned and performed both kitchen and service duties, increasing team flexibility.
  • Supported training of new staff in basic kitchen hygiene and front-of-house procedures.
  • Helped improve service speed at peak times by streamlining order communication between kitchen and front of house.

Cleaning Team Member

Wimbledon Tennis Championships
Wimbledon, Merton
06.2025 - 07.2025
  • Worked as part of a team responsible for maintaining hygiene standards across the grounds, with a focus on cleaning public toilet facilities along sides the grounds in general.
  • The role involved long hours (12 PM- 10 PM), requiring physical stamina, consistency, and strong teamwork.
  • Contributed to upholding the prestigious image of Wimbledon, one of the most respected international sporting events.
  • Maintained cleanliness under pressure in a fast-paced environment with a high public footfall, ensuring facilities were presentable at all times.
  • As well as demonstrating a positive attitude and maintaining a friendly, approachable manner when interacting with members of the public, contributing to a welcoming atmosphere throughout the event!

Customer sales assistant

Superdrug
Norbury, Croydon
01.2024 - 10.2024
  • Provided customer service by assisting customers with product inquiries, purchases and personalized recommendations to meet their needs.
  • Handled transactions, including cash handling, card payments, refunds and refunds
  • Maintained a clean and organized store environment, including restocking shelves, setting up displays and adhering to merchandising standards.
  • Supported inventory tasks by checking stock levels, keeping an eye on low-stock items, and occasionally helping with deliveries.
  • Prioritized health and safety by maintaining high standards of cleanliness and ensuring compliance with regulations.
  • Worked closely with the team to achieve store goals while creating a positive, friendly shopping experience for every customer!

Tutor

First Class Learning
Wallington, Sutton
12.2023 - 07.2024
  • Provided personalized tutoring in Mathematics, English, and Sciences to students aged 6–16, creating tailored lesson plans to address individual learning needs and goals.
  • Collaborated with parents to discuss students' progress, identifying areas for improvement and offering strategies for continued support at home.
  • Planned and delivered structured lessons targeting subject weaknesses while building upon students' strengths to foster academic confidence.
  • Supported students in identifying and overcoming challenges impeding their education, ensuring a proactive approach to problem-solving.
  • Designed customized learning plans to meet diverse educational needs, accommodating varying learning styles and abilities.
  • Maintained a positive and encouraging learning environment to inspire a love of learning and effectively manage student engagement.

Retail Sales Assistant (Seasonal/ Temporary Role)

Clarks
Croydon
11.2022 - 02.2023
  • Welcomed and assisted customers, offering product and sizing advice to support seasonal demand.
  • Measured feet and fitted shoes in line with Clarks’ fitting standards.
  • Processed cash and card transactions
  • Replenished and organised stock on the shop floor and in the stockroom to meet high-volume periods.
  • Maintained a clean, inviting store environment and ensured displays were attractive and compliant with brand guidelines.
  • Worked collaboratively with team members to achieve daily sales targets and deliver excellent service during peak times.
  • Performed regular price checks for accurate labelling on the shop floor.
  • Quickly adapted to store processes and product knowledge to handle holiday trade efficiently.
  • Supported upselling of shoe care and accessories

Education

GCSEs -

Wallington High School for Girls
09.2017 - 06.2022

A-Levels -

Wallington High School for Girls
09.2022 - 06.2024

Bachelor of Science - Psychology with education

University College London
London
10.2024 -

Skills

  • Strong verbal communication
  • Attention to detail
  • Client safety and First Aid
  • Compassionate client care
  • Up-Selling experience
  • Multitasking proficiency
  • SEN knowledge
  • Safety checks familiarity
  • Team organisation
  • Communication skills

Additional skills and achievements

  • NCS Charity Work : Developed leadership, teamwork, and social skills by organizing and leading a fundraising campaign for a designated charity. This involved engaging with the public in the town centre, encouraging participation in games and raising funds, which significantly improved my communication and collaboration skills.
  • Volunteering at Oxfam Charity shop: For 6 months I dedicated my weekends to volunteering, helping develop my communication skills and how to adapt the way I communicated depending on the person I am talking to, and helped me improve the way in which I work in a team.
  • Volunteering at Muschamp Primary School : Adapted to dynamic daily situations, which enhanced my flexibility and problem-solving abilities. Took on various responsibilities and leadership roles, demonstrating my capacity to manage tasks independently and effectively.
  • Volunteering at Beulah Vista Care Home : Contributed to the well-being of residents,' gaining valuable insight into the healthcare system and the importance of community support.
  • Young Business Enterprise Award : Was able to take part in a program where my team and I developed an entrepreneurial and creative project to raise money, showcasing my ability to innovate and work collaboratively to achieve success.

Timeline

Cleaning Team Member

Wimbledon Tennis Championships
06.2025 - 07.2025

Waitress/ Front of House/ Kitchen Assistant

Roosters Piri Piri
01.2025 - 08.2025

Bachelor of Science - Psychology with education

University College London
10.2024 -

Customer sales assistant

Superdrug
01.2024 - 10.2024

Tutor

First Class Learning
12.2023 - 07.2024

Party host/cook

Si5 spy missions
04.2023 - Current

Retail Sales Assistant (Seasonal/ Temporary Role)

Clarks
11.2022 - 02.2023

A-Levels -

Wallington High School for Girls
09.2022 - 06.2024

GCSEs -

Wallington High School for Girls
09.2017 - 06.2022
Aamina Hayat