Motivated clinic manager with years of experience providing quality care in fast-paced settings. Plans and coordinates staff and resources to meet high-volume patient needs. Quick thinking and adaptable to evolving business and service user requirements.
Overview
9
9
years of professional experience
Work history
clinic manager
Swiss care clinic
Hadley Wood, Enfield
07.2022 - Current
Recruited committed, hardworking clinical teams for reliable care services.
Delegated clinical nursing tasks to meet patients' care requirements.
Implemented clear quality standards to maintain first-class patient provisions.
Coordinated staff rotas to meet service requirements whilst remaining under budget.
Receptionist supervisor
Swiss care clinic
Palmers Green, Enfield
08.2021 - 07.2022
Enforced clerical team compliance with industry best practices and internal policies.
Input current metrics into tracking documents and spreadsheets and prepared reports.
Evaluated performance of [Number] clerical workers against company standards.
Designed strategic schedules, rotas and workloads to promote productivity.
house primary school teacher assistant
Stanmore
11.2018 - 08.2021
Working alongside staff making sure all pupils are taken care of, assisting staff with all areas of work
Preparing classroom activities and making sure children are listening to the teacher.
Store supervisor
Khaadi London Westfield's
04.2018 - 09.2018
Providing customer service to customers throughout my time with the company I was able to multitask and work under pressure with being in charge of a team behind me, opening and closing the store making sure all tasks were completed and capable of working under pressure and over time.
Kidzania London Westfield London Shopping Centre
04.2016 - 07.2018
Working for an organization teaching children from the ages of four to fourteen different job roles and careers they can later on go into, Kidzania has helped me become confident with talking to parents teachers and even the children, its helped me gain knowledge on different paths a child can later on, As an individual working within a big company we deal with customer complaints/ issues, making sure everyone's needs are met, we deal with que managing, engaging with each individual entering Kidzania ensuring they receive the best experience. when working with children from all different age groups you need to show patience, passion and communicate well with the children.
SALES ASSISTANT
HAVEY NIHOLS
01.2015 - 05.2015
A reliable, conscientious sales assistant for Harvey Nichols who is able to multi task and work under pressure with a part of a team, also to inspire, guide and advice customers to purchase items according to their style
I am a person, who can explore new styles and push myself to limits in the search for sale items for the customer.
Education
Certificate of Higher Education - Art and design
Stanmore college
Stanmore, Harrow
Skills
CORE SKILLS AND ACHIVEMENTS
Customer facing experience
3 years retail experience
Personnel management
Patient relations
Performance metrics
Quality assurance controls
Regulatory requirements
Public relations
Communication skills
Time management
Programme development
Marketing
Customer-focused
Operational support
Team building
Leadership
Additional Information
ACHIEVEMENTS
, Employee of the month for 3 months
Mentioned on TripAdvisor 5 times for excellent customer service
Resident Physician at Urgent Care, HIV PREP clinic, High Volume Underserved Clinic SHMCResident Physician at Urgent Care, HIV PREP clinic, High Volume Underserved Clinic SHMC