Aaleyah Hana Khan
Sheffield,England
Summary
Detail-oriented professional experienced in office operations, administrative support, and customer service. Strong organisational and communication skills enable effective task prioritisation and deadline management. Eager to contribute to a professional environment while leveraging adaptability and a solid work ethic.
Overview
4
4
years of professional experience
Work History
ADMINISTRATION ASSISTANT
ACE Mortgages
Sheffield, South Yorkshire
07.2022 - Current
- Answered calls promptly and delivered faultless service for diverse needs.
- Interacted professionally with guests, staff, and the general public, enhancing overall experience.
- Collaborated effectively with team members to accomplish project goals.
- Gathered materials, tools, and supplies to support timely completion of tasks.
- Delivered finished work to precise specifications, ensuring compliance with verbal and written orders.
- Listened to directives from senior team members to complete safe, accurate work.
Sales Assistant
Lancome
Rotherham, south Yorkshire
11.2025 - 12.2025
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
SALES ASSISTANT
Lancome
Rotherham, South Yorkshire
12.2024 - 12.2024
- Provided strong customer service by greeting and building relationships with key clients.
- Welcomed customers, identifying their needs to enhance personalised service.
- Answered questions regarding store and merchandise.
- Maintained knowledge of company products and services to make informed recommendations to clients.
- Demonstrated product features, prioritising customer comfort and encouraging retention.
- Addressed client questions and concerns, escalating complex issues to managers for resolution.
- Cleaned store aisles and disposed of debris and waste to improve customer experience.
- Organised and sanitised shelves, counters, and tables to maintain cleanliness and hygiene.
Education
BTEC APPLIED SCIENCE LEVEL 2 -
Longley Park Sixth Form
Sheffield07-2023
GCSE -
Parkwood E-act Academy
Sheffield07-2022
BTEC APPLIED SCIENCE LEVEL 3 -
Longley Park Sixth Form
Sheffield06-2025
Mental health Nursing
Sheffield Hallam University
SheffieldSkills
- Data entry
- Reception desk management
- Scheduling appointments
- Meeting coordination
- IT (Computer Technology)
- Organisational
- Inventory management
- Verbal communication
- Communication skills
- Teamwork
- Flexibility
- Decision Making
- Respectfulness
- Tolerance
- Creative
Timeline
Sales Assistant
Lancome
11.2025 - 12.2025
SALES ASSISTANT
Lancome
12.2024 - 12.2024
ADMINISTRATION ASSISTANT
ACE Mortgages
07.2022 - Current
BTEC APPLIED SCIENCE LEVEL 2 -
Longley Park Sixth Form
GCSE -
Parkwood E-act Academy
BTEC APPLIED SCIENCE LEVEL 3 -
Longley Park Sixth Form
Mental health Nursing
Sheffield Hallam University