Aakash Maheshwari

CLIENT : RIO TINTO, Australia

• Experienced in handling administration of various flavors of SAP ECC 6.0, ECC 6.0 EHP4, BW/BI and Net Weaver (ABAP & Java) and different operating systems windows NT/2000/2003/2008.
• Client administration, TMS configuration, job scheduling, HANA administration, system health checks, CPU monitoring, dump and log analysis, license management, upgrades, SLT administration, SOAMANAGER configuration, importing changes via Active control tool
• Installed kernel upgrades, Diagnostic Agent installation and Willy Enterprise Management installation, Host agent upgrade, BSI tax factory upgrade, ICS Concur installation, HRSP upgrade, per technical documentation guidelines, adhering to SAP's best practices.
• Intensive experience in handling cutover activities and release cycles.
• Participated in 24*7 on call support of applications and translated business requirements into technical requirements and lead team members to implementing the solution.
• Optimized system performance by analyzing and tuning SAP systems, monitoring, troubleshooting, resulting in improved efficiency and reduced downtime.
• Streamlined support ticket resolution process by prioritizing urgent requests and allocating appropriate resources as needed.
• Actively participated in cross-functional meetings aimed at aligning IT goals with broader organizational objectives for seamless collaboration between departments.
• Mentored junior SAP Basis administrators, fostering a culture of continuous learning and professional development within the team.