Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Aakash Kosuru

Stanmore

Summary

Results-driven MSc International Business Management graduate with experience in team coordination, customer-facing operations management, and complex issue resolution. Solid background in supply chain, finance, and marketing, demonstrating adaptability and leadership in fast-paced environments. Seeking entry-level roles in business operations, client support, or project coordination to drive strategic initiatives and improve operational efficiency.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Operations & Customer Support Associate (Team Lead)

Yeni Restaurant
06.2022 - Current
  • Led a team to deliver efficient daily operations in a fast-paced, customer-focused setting.
  • Managed scheduling, resource allocation, and performance tracking to ensure operational targets were met.
  • Resolved escalated customer issues, improving satisfaction and service KPIs.
  • Coordinated between multiple departments (kitchen, service, supply) to ensure workflow continuity.
  • Mentored junior staff and introduced process improvements that increased service efficiency.
  • Experience managing cash handling, POS systems, and inventory tracking.

Education

MSc - International Business Management

London Metropolitan University
07.2023 - 06.2024

Bachelor of Business Administration - Finance

Osmania University
07.2019 - 07.2022

Skills

  • Business Operations
  • Customer Relationship Management (CRM)
  • Cross-Functional Collaboration
  • Supply Chain & Logistics (Academic)
  • Strategic Planning & Execution

Customer service

Problem-solving abilities

Active listening

Call management

Websites

Timeline

MSc - International Business Management

London Metropolitan University
07.2023 - 06.2024

Operations & Customer Support Associate (Team Lead)

Yeni Restaurant
06.2022 - Current

Bachelor of Business Administration - Finance

Osmania University
07.2019 - 07.2022
Aakash Kosuru