Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Aaishah Ravat

Summary

Diligent and hard-working young-woman, with a strong foundation in leadership and team collaboration, aspiring to gain experience. I believe I am confident and able to achieve whatever I set my mind on pursuing. I am skilled in customer service as I am adept at communicating and influencing, demonstrating energy and enthusiasm, and I like to deliver on tasks to the highest standards. I can be trusted to manage my tasks independently as well as to work effectively as part of a team.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Customer Service Assistant and Finance Manager

Family Business
01.2020 - Current
  • Completing weekly inventory checks to update supplies.
  • Completing weekly and monthly profit analysis.
  • Advertising company products to new and existing customers.
  • Communicating with and influencing customers to purchase goods and directing them to alternate choices tailored to their needs.
  • Communicating with customers over the phone to answer any inquiries and ensure a satisfactory experience.
  • Improving customer relations by managing customer complaints effectively.

Youth club Volunteer and Coordinator

06.2022 - 06.2025
  • Organising and delivering activities.
  • Ensuring health and safety; risk assessments are completed prior to children’s arrival.
  • Gauging children’s feedback on activities in order to cater to their needs.
  • Completing attendance registers and collecting attendance fees.

GCSE Tutor

Self-employed
09.2022 - 05.2024
  • Prepared lesson plans to meet each pupil’s learning needs geared towards set targets.
  • Prepared pupils to be exam ready by supporting them through mock exams.
  • Created relevant resources for lessons.
  • Tailored my teaching approach for different learning styles and abilities.
  • Maintained records of each student's progress and identified areas which needed improvement in order to tailor lessons and to provide feedback to parents and pupils on progression via parent sessions and assessing pupils’ work.

Fundraising volunteer

Community
01.2018 - 06.2025
  • Assisting in the set-up of stalls and activities.
  • Managing stalls and handling money effectively.
  • Modelling and delivering great customer service through effective communication and quality service.
  • Communicating with and influencing customers to purchase goods and directing them to alternate choices.
  • Consistently securing high donation levels during peak footfall periods.
  • Supporting fundraising efforts with successful event planning and execution.
  • Organising fundraising events to support local charities and initiatives.
  • Using digital platforms and social media to promote fundraising and community activities to new audiences.

Education

GCSEs - 99988888D*. This included 8's in Mathematics, English Language and English Literature.

Joseph Leckie Academy
09.2017 - 06.2022

A-Levels - AAB - Mathematics, Psychology, Biology. A - Extended Project Qualification (EPQ).

Joseph Leckie Academy
09.2022 - 06.2024

Skills

  • Leadership
  • Team player
  • Communicating and influencing expertise
  • Customer service
  • Financial reporting
  • Empathetic
  • Confident and enthusiastic
  • Punctual
  • Able to manage a quality service
  • Microsoft office literate

Certification

Emergency First Aid (Paediatric & Adults) Level 3 - 11/2024

Timeline

A-Levels - AAB - Mathematics, Psychology, Biology. A - Extended Project Qualification (EPQ).

Joseph Leckie Academy
09.2022 - 06.2024

GCSE Tutor

Self-employed
09.2022 - 05.2024

Youth club Volunteer and Coordinator

06.2022 - 06.2025

Customer Service Assistant and Finance Manager

Family Business
01.2020 - Current

Fundraising volunteer

Community
01.2018 - 06.2025

GCSEs - 99988888D*. This included 8's in Mathematics, English Language and English Literature.

Joseph Leckie Academy
09.2017 - 06.2022

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Aaishah Ravat