Aadam Ahmed Mahboob

Supported senior engineers during on‑site fault investigations, system diagnostics, and technical resolutions across AV and conferencing environments.

• Assisted with the installation and upgrade of replacement hardware, system components, and software updates to improve performance and reliability.
• Delivered break/fix repairs on AV conferencing equipment, including hardware swaps, firmware updates, and configuration adjustments.
• Performed preventative maintenance and routine health checks to identify risks, maintain system uptime, and ensure equipment readiness.
• Managed RMA processes, ensuring accurate fault reporting, part returns, and replacement tracking.
• Enhanced customer experience through clear communication, thorough documentation, and seamless service delivery.
• Supported project completion by balancing various tasks with college studies.

Delivered, set up, installed, and collected inflatable equipment at customer locations, ensuring secure structures and compliance with safety guidelines.

• Operated effectively in a physically demanding, fast-paced environment, managing heavy equipment and multiple tasks under time pressure.
• Demonstrated strong teamwork, communication, and problem‑solving skills while coordinating with colleagues to complete setups efficiently and professionally.
• Provided friendly on-site support during customer interactions, contributing to positive experiences for clients.
• Volunteered in this role to build practical workplace skills, develop confidence, and gain exposure to a dynamic, hands-on operational environment.
• Event Support Assistant (Voluntary Role) Bouncy Castle Delivery & Setup