Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Effrosyni Riga

Lincoln,Lincolnshire

Summary

Dynamic professional with a strong foundation in communication, problem-solving, and leadership. Demonstrates exceptional teamwork and time management skills, ensuring adaptability and creativity in all tasks. Proven ability to negotiate effectively, aiming to leverage these competencies towards achieving organisational goals.

Overview

3
3
years of professional experience

Work history

Co-Owner

Elevate Soccer
Lincoln, Lincolnshire
09.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality at all times.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Interacting with customers to resolve enquiries, appointment requests and billing questions.
  • Boosted customer engagement with effective management of all social media platforms.

Restaurant Manager

The Greek Brothers Lincoln
Lincoln, Lincolnshire
09.2022 - Current
  • Led groups of staff during busy periods to maintain excellent service levels despite high volumes of guests.
  • Oversaw scheduling of employees' shifts/holidays without conflict or overstaffing issues.
  • Monitored restaurant supplies, preventing sudden stock outages.
  • Collaborated closely with kitchen staff to ensure consistent food quality and presentation.
  • Trained new staff members, leading to improved service standards.
  • Gained experience in all restaurant activities, including waiting, kitchen and front of house.
  • Balanced till at end of day, maintaining accurate records.

Waitress Supervisor & Social Media Manager

Erkis Bar
Megara , Attica, Greece
06.2024 - 01.2025
  • Checked cleanliness and presentation standards on daily basis to ensure top-notch ambience.
  • Maintained high standards of customer service by training new waitstaff.
  • Assisted in cocktail menu planning based on seasonality and customer preferences.
  • Managed the ordering process with use of restaurant-specific software.
  • Increased brand visibility by developing and implementing strategic social media campaigns.
  • Developed engaging online content for improved customer interaction.
  • Produced regular reports on social media performance to plan future strategies.

Education

BSc - Forensic Science

University of Lincoln
Lincoln, England
09/2021 -

Foundation Degree in Science - Forensic Science

Network Foundation
Athens, Greece
01/2020 - 09/2021

GCSEs - Science

2nd Lyceum of Megara
Megara, Attica, Greece
09/2018 - 06/2021

Skills

  • Communication
  • Problem-solving
  • Leadership
  • Teamwork
  • Time Management
  • Adaptability
  • Creativity
  • Negotiation

Languages

English
Fluent
Greek
Native

Timeline

Co-Owner

Elevate Soccer
09.2024 - Current

Waitress Supervisor & Social Media Manager

Erkis Bar
06.2024 - 01.2025

Restaurant Manager

The Greek Brothers Lincoln
09.2022 - Current

BSc - Forensic Science

University of Lincoln
09/2021 -

Foundation Degree in Science - Forensic Science

Network Foundation
01/2020 - 09/2021

GCSEs - Science

2nd Lyceum of Megara
09/2018 - 06/2021

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Effrosyni Riga