Ishika Modi
Oxford
Summary
Motivated and customer-focused retail assistant with hands-on experience in helping customers find products, boosting sales, and supporting merchandising activities. Skilled in creating a welcoming shopping experience, answering inquiries, and collaborating with teams to meet sales targets. A quick learner with strong product knowledge and a passion for delivering excellent service.
Overview
2025
2025
years of professional experience
Work History
Freelancer
Events
- Manage live social media coverage during events for skincare brands such as Forest essential and plum.
- Create content (photos, videos, posts) to share on platforms like Instagram, Twitter, and Facebook.
- Promote events through social media, email campaigns, and online marketing.
- Create marketing materials like banners, posters, and digital content.
Assistant Visual Merchandiser (internship)
Pantaloons
05.2023 - 07.2024
- Design and implement store displays to attract customers and promote key products.
- Work closely with marketing and sales teams to plan seasonal displays.
- Keep up with fashion trends to maintain an updated and appealing store layout.
- Played a key role in seasonal changeovers, preparing stores for fresh merchandise rotations with minimal downtime.
Retail Assistant (Internship)
Shoppers Stop
02.2022 - 02.2023
- Assist customers in finding products and answering inquiries
- Provide a friendly and welcoming shopping environment
- Support the sales team in achieving sales targets through effective communication and product knowledge
- Participate in merchandising and promotional activities
- Participate in training sessions to enhance product knowledge and customer service skills.
Education
MSC - International Luxury Marketing
Oxford Brookes University
09.2025
Bachelor - Accounting and Finance
University of Mumbai
04.2022
Skills
- Attention to Detail
- Product Knowledge
- Stock replenishment
- Strong communication skills
- Upselling techniques
- Multitasking Competence
Timeline
Assistant Visual Merchandiser (internship)
Pantaloons
05.2023 - 07.2024
Retail Assistant (Internship)
Shoppers Stop
02.2022 - 02.2023
Bachelor - Accounting and Finance
University of Mumbai
Freelancer
Events
MSC - International Luxury Marketing
Oxford Brookes University
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