Francisco Vas
London,United Kingdom
Summary
Dedicated security professional with extensive experience in workplace safety, loss prevention, and staff training coordination. Skilled in CCTV monitoring, hazard identification, fire safety compliance, and incident reporting, ensuring a secure environment for guests and employees. Proficient in door supervision, behavioural assessment, patrol techniques, keyholding, and metal detection operations. Experienced in leading teams, conducting audits, and delivering safety and discipline training. Holds certifications in first aid and radio communications. Committed to continuous professional development and seeking opportunities to advance expertise in security and loss prevention management.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Loss prevention Supervisor
London Marriott Hotel Marble Arch
London
03.2022 - Current
- Led and maintained comprehensive loss prevention and security operations during an active hotel refurbishment in a live hotel environment.
- Collaborated with local law enforcement to enhance emergency response efficiency.
- Independently developed risk assessment protocols to identify and mitigate vulnerabilities related to theft, property damage, and harassment across the hotel.
- Initially worked as part of the skeleton team during the COVID-19 pandemic, ensuring compliance with lockdown procedures; subsequently, as a supervisor, implemented new health and safety protocols to enhance preparedness for future pandemic alerts.
- Managed CCTV deployment for optimal property coverage.
- Managed protests around the property and implemented new ideas and protocols according to the situation.
- Trained new hires on loss prevention procedures during induction.
- Developed vendor relationships for compliance with loss prevention policies.
- Conducted daily hazard inspections, documenting findings in Daily Occurrence Book.
- Completed Safety and Security and threat condition Audited every year without fail and scored 98% to 100% score.
- Investigated accidents and incidents, identifying root causes and implementing improved preventative measures.
- Regularly briefed employees on latest health and safety protocols, leading to heightened awareness among staff members.
- Through robust record keeping, facilitated transparency in all health and safety matters by submitting it MIRA Reporting[Marriott system].
- Responded effectively to real fire incident; led monthly fire drills, trained employees in EVAC Chair use, monitored evacuation times and procedures, and ensured the safety of guests and employees.
- Ensured 100% compliance with employee bag-check procedures, supporting workplace safety and asset protection.
- Prepared and managed the loss prevention team rota, approved hours, and updated agency worker hours on the agency tracker, ensuring staffing remained within budget.
- Delivered discipline-focused training to staff, ensuring clear understanding of roles, responsibilities, and acceptable conduct; effectively resolved conflicts between associates.
- Managed key control systems professionally to prevent loss or misuse; oversaw staff lockers and conducted random locker inspections in line with policy to identify inappropriate items.
Safety and Security team Member
Hard Rock Hotel Clermont Group GLH
London
08.2021 - 02.2022
- Collaborated effectively with team members to meet project deadlines.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Patrolled premises regularly, contributing to a safe work environment.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Inspected pre alarm and actual fire with the fire pager and resolved the issue.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Kept entrances secure with consistent visitor, personnel and package screening.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
Loss prevention officer
London Marriott Hotel Marble Arch
London
02.2017 - 07.2021
- Conducted thorough investigations to identify and address theft instances.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Patrolled premises regularly, contributing to a safe work environment.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Worked in security control room to continuously monitor CCTV feeds.
- Inspected pre alarm fire and real fire with a pager and resolved the issue.
- Worked during the COVID-19 pandemic as a skeleton team member, ensuring new protocols are in place and maintained and lockdown procedures followed.
Night auditor
London Marriott Hotel Marble Arch
London
08.2015 - 08.2016
- Check in and checkout
- Responded promptly to guest queries, enhancing overall guest experience.
- Followed up on special requests from guests such as wake-up calls or room service orders enhancing their stay experiences.
- Handled late-night emergencies calmly, providing swift resolution.
- Provided excellent customer service, ensuring guest satisfaction.
- Balanced cash drawer at the end of each shift, maintaining accountability.
- Coordinated with day shift team for seamless transition of duties.
- Controlled cash and credit card payment transactions at the front desk.
- Efficiently resolved guest complaints and ensured that issues were addressed promptly.
- Checked hotel guests in and out in a professional and friendly manner.
Education
Bachelor of Business Administration - HR and Marketing
Srinivasa Sinai Dempo College
India ,Goa 03.2011 - 03.2013
Skills
- Workplace safety training
- Vigilance and alertness
- Staff training coordination
- CCTV monitoring
- Hazard identification
- Fire safety regulations
- Behaviour interpretation
- Loss Prevention audits
- Public safety knowledge
- Incident reporting accuracy
- Metal detection equipment use
- First aid proficiency
- Team Leadership
Timeline
Loss prevention Supervisor
London Marriott Hotel Marble Arch
03.2022 - Current
Safety and Security team Member
Hard Rock Hotel Clermont Group GLH
08.2021 - 02.2022
Loss prevention officer
London Marriott Hotel Marble Arch
02.2017 - 07.2021
Night auditor
London Marriott Hotel Marble Arch
08.2015 - 08.2016
Bachelor of Business Administration - HR and Marketing
Srinivasa Sinai Dempo College
03.2011 - 03.2013