Kozi Muzira

• Achieved 150% of OTE for student renewals for 6 months straight.
• Built strong relationships with educational team to support business development opportunities and improve service offered.
• Reached out to customers to ensure they are happy with service they are receiving
• Listened to customers' questions and concerns to provide solutions to their problems.
• Built relationships with customers. Monitored and evaluated their progress and liaised with managers to discuss their progress regularly.

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• Train and supervise new staff, specifically with technical equipment, such as lighting and sound.
• Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events
• Discuss installation options and to ensure health and safety regulations are met.
• Developed and enhanced audio services based on specialist knowledge of sound systems.
• Built professional relationships with clients and colleagues, creating lasting partnerships between my company and customers.
• Increased sales of audio related services by 60%

• Video Editing
• Uploading and organising large video/audio files.
• Equipment checks
• Responsible for batteries, hard drives, SD cards, camera equipment, microphones on set
• Liaising with talent
• Contributing to meetings about new content
• Using Adobe - Photoshop, After Effects, Premiere Pro