1 Signal Brigade Commander's commendation - Awarded Apr 2020
SANTOSH GURUNG
Technical Officer Telecommunication (Information Systems)
Stafford
Summary
A highly motivated, responsible and enthusiastic Information Systems specialist who demonstrates professionalism at all times. Ambitious and driven - enjoys managing and leading teams and programs to time, cost and quality. Skilled in Systems Engineering, IT Service Management, Transition Management, Information Security and information Management. Possesses excellent communication and organisational skills combined with a mature and approachable manner with an outstanding level of self-discipline and adaptability. Flexible and analytical with an keen eye for small details; skilled at editing and synthesizing information to achieve overall objectives. Highly independent and organised; able to effectively coordinate tasks to accomplish projects with creativity and timeliness.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Technical Officer Telecommunication (IS)
Ministry Of Defence
Stafford
08.2021 - Current
- Responsible for CIS provision to deliver c.700 seated deploy-able HQ and the management of c.500 enabling workforce.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Utilised data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Optimised resource utilisation by reallocating personnel based on workload assessment resulting in balanced workload distribution among the team members.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Negotiated contracts with vendors optimally, securing best deals for the organisation while maintaining excellent working relationships
P/ppOperations Officer (Business Information Management)br //p
ACO HQ Joint Force Command Naples (NATO)
Naples, Italy
8 2020 - 8 2021
- Lead advisor to HQ JFC Naples Staffs on the use of Information Management processes and policies.
- Analyze business processes; identifying alternative solutions; assess feasibility and recommend new approaches, exploiting technological components.
- Coordinate IM input to missions and exercises.
- Chief of the IM Cell on deployments.
- Lead in creating and maintaining directives and guidance in relation to IM.
- Coordinate IM System assistants.
PService Delivery Operations Manager (Foreman of Signals (Information Systems))/pp/p
22 Signal Regiment (Stafford, United Kingdom)
Stafford
08.2018 - 08.2020
- Supervise the deployment and maintenance of the Army's Information Systems.
- Solve non-routine, unpredictable Military IS problems and devise innovative solutions and system improvements.
- Analyse problems and advise solutions.
- Research Information and provide assistance.
- Analyse complex information and present findings.
- Evaluate information systems and promote the effective passage of information.
- Manage Information Systems (IS) system and networks.
- Evaluate potential security threats, in a specific environment, in order to devise preventative measure to protect vulnerable IS Systems.
- Lead and mentor a team of IS engineers.
PStaff Officer Communication Branch (SO2 G6)/pp/p
Headquarter 102 Logistic Brigade (Grantham, United Kingdom)
Grantham
10.2016 - 08.2018
- Lead staff officer for communications and information security.
- Principal Information Communication Systems (ICS) and Communication Information Systems (CIS) adviser to Commander 102 Logistic Brigade.
- Plan and deliver ICS and CIS for the Brigade HQ in support of its missions and tasks.
- Lead for deployable ICS & CIS in 102 Logistic Brigade.
- Lead for Information Management (IM) in 102 Logistic Brigade.
- Produce coherent IS and IM policies, strategy and Standing Operation Instructions (SOIs) for HQ 102 Logistic Brigade.
- Focal point for fixed infrastructure CIS for HQ 102 Logistic Brigade.
- 1st Reporting Officer and line manager for HQ 102 Logistic Brigade G6 personnel.
PForeman of Signals (Information System) Course 2013/pp/p
11 Signal Regiment (Blandford, United Kingdom)
Blandford Forum, DOR
09.2013 - 10.2014
- Training to be qualified as a Royal Corps of Signals Technical Supervisor.
- Completed five compulsory modules and final project in accordance with the academic syllabus under Bournemouth University guidelines.
PDepartmental Manager/pp/p
2 Signal Regiment (York, United Kingdom)
York, YOR
02.2012 - 09.2013
- Day-to-day management of the information systems department, providing first line fault identification and repair to establishment and deploy-able communication information systems.
- Delivered training, supervision and mentoring of subordinates for operational readiness.
PService Delivery Team Leader/pp/p
2 Signal Regiment (York, United Kingdom)
York
02.2009 - 01.2012
- Led team of 10 Systems engineers, responsible for the provisioning of communications to the British Forces in southern Afghanistan which included providing information systems to HQ COMBRITFOR, the British Army's command and control element in Afghanistan.
- Engagement with multi-national third-party communication providers, other stakeholder and management bodies.
Education
Master of Science - Engineering
The Open University
Milton Keynes, MIK 05.2017 - 05.2021
Bachelor of Science -
Bournemouth University
Bournemouth, ENG 09.2013 - 05.2014
Associate of Science -
HNC in Telecommunication
Blandford Forum, DOR 02.2008 - 04.2009
Interests
Chief of Staff HQ JFC Naples commendation - Awarded Jun 2021
Commander NATO CIS Group Commendation - Awarded 2023
Software
Timeline
Technical Officer Telecommunication (IS)
Ministry Of Defence
08.2021 - Current
PService Delivery Operations Manager (Foreman of Signals (Information Systems))/pp/p
22 Signal Regiment (Stafford, United Kingdom)
08.2018 - 08.2020
Master of Science - Engineering
The Open University
05.2017 - 05.2021
PStaff Officer Communication Branch (SO2 G6)/pp/p
Headquarter 102 Logistic Brigade (Grantham, United Kingdom)
10.2016 - 08.2018
PForeman of Signals (Information System) Course 2013/pp/p
11 Signal Regiment (Blandford, United Kingdom)
09.2013 - 10.2014
Bachelor of Science -
Bournemouth University
09.2013 - 05.2014
PDepartmental Manager/pp/p
2 Signal Regiment (York, United Kingdom)
02.2012 - 09.2013
PService Delivery Team Leader/pp/p
2 Signal Regiment (York, United Kingdom)
02.2009 - 01.2012
Associate of Science -
HNC in Telecommunication
02.2008 - 04.2009
P/ppOperations Officer (Business Information Management)br //p
ACO HQ Joint Force Command Naples (NATO)
8 2020 - 8 2021
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