Ambitious and analytically minded professional with recent experience studying cash management, costs and revenues, indirect tax, spreadsheets and ethics in accounting. Energetic, dynamic, relishes challenges and is quick and willing to assimilate and apply new processes and procedures. Receptive to software and tools used to facilitate timely and accurate financial reporting, as well as financial analysis, budgeting and planning. Strong cultural awareness and a global outlook gained through international experience. Seeking opportunities to harness a unique mix of experience in customer service, administration and accounts to transition into a finance and accounting role.
Overview
14
14
years of professional experience
2
2
year of post-secondary education
Work History
Health Care Assistant
East Cheshire NHS Trust, Macclesfield General Hospital
09.2023 - 03.2024
Deliver multi-functional care assistance to service users; provide emotional support by regularly communicating with patients, listening to problems and providing advice
Efficiently analysed and designed care plans suited for each patient's
Managed health-related services, such as assisting patients with daily personal care; supporting patient's admission and discharge and working closely with family members
Recognised for exceptional communication, interpersonal and relationship building skills in establishing productive relationships with diverse patients and families
Customer Service Crew Member
McDonald's
04.2023 - 08.2023
Delivered exceptional levels of customer service, alongside energy, drive and enthusiasm; adopting a collaborative approach as part of a multifaceted team
Identified and exploited opportunities to improve internal efficiency and the customer experience
Forged, maintained and nurtured customer relationships, conducive to service excellence
Managed cash, including reconciliation and the investigation of discrepancies
Tactfully and diplomatically resolved concerns and complaints
Harnessed decision-making and holistic problem-solving skills to support business operations
Enhanced awareness of stringent Health, Safety and Hygiene regulations.
Administration Assistant
SBI Caps Securities Pvt Ltd
09.2020 - 02.2023
Managed customer enquiries while delivering exceptional service and fostering long-term relationships
Administered car loan sales while growing company portfolio through strategic market penetration
Key achievements
Collected and processed documents to ascertain loan eligibility, streamlining the application process
Facilitated the payment process, ensuring a smooth and efficient transaction workflow
Provided comprehensive after-sales service, maintaining high customer satisfaction and loyalty.
Accountant
Peninsular, Car Dealership
02.2016 - 09.2020
Prepared quotations, processed orders, and managed invoicing, ensuring accuracy and timeliness
Maintained general ledgers, contributing to the integrity and accuracy of financial records
Developed sales planning and reports (MIS Reports), providing actionable insights for business growth
Conducted bank, customer, and supplier reconciliation while accurately recording financial transactions
Managed timely payments, enhancing supplier relations and financial efficiency
Handled suspense accounts and trial balancing, ensuring financial stability and compliance.
Accounting Assistant
Grant Hypermarket Bahrain
01.2014 - 12.2015
Prepared quotations, processed orders, and managed invoicing, ensuring accuracy and timeliness
Maintained general ledgers, contributing to the integrity and accuracy of financial records
Developed sales planning and reports (MIS Reports), providing actionable insights for business growth
Conducted bank, customer, and supplier reconciliation while accurately recording financial transactions
Managed timely payments, enhancing supplier relations and financial efficiency
Handled suspense accounts and trial balancing, ensuring financial stability and compliance.
Sales Administration Assistant
Hercules International, Maruti Suzuki Car Dealer
06.2010 - 12.2013
Conducted market research on car sales trends; gathered insights to inform strategic sales and marketing strategies
Executed orders received from branch offices, ensuring efficient and accurate fulfillment
Contributed to product development and merchandise planning, enhancing product offerings
Maintained sales performance data and monitored after-sale service, maximizing customer standards
Facilitated sales planning and reports, enabling effective sales strategy implementation.
Education
Technicians (AAT) AAT Level IISeptember -
Association of Accounting
Macclesfield College
09.2023 - Current
Bachelor of Commerce - Finance, Business and Economics
KERALA UNIVERSITY
2010
Skills
Organisation and Planning Trial Balance Production Financial Reconciliation Costing Principles Reporting
Invoicing Processes Report Writing Data Gathering and Assimilation Team Collaboration
Interpersonal Communication Bookkeeping Transactions Administrative Controls
IT Skills:
Microsoft Office Suite (advanced Excel) SAP ERP Sage Accounting
Accounts Payable and Receivable
Customer Relations
Data inputting
Financial Auditing
Journal Entries
Attention to Detail
Balance sheets
Accounting Principles
Financial records review
Timeline
Technicians (AAT) AAT Level IISeptember -
Association of Accounting
09.2023 - Current
Health Care Assistant
East Cheshire NHS Trust, Macclesfield General Hospital
09.2023 - 03.2024
Customer Service Crew Member
McDonald's
04.2023 - 08.2023
Administration Assistant
SBI Caps Securities Pvt Ltd
09.2020 - 02.2023
Accountant
Peninsular, Car Dealership
02.2016 - 09.2020
Accounting Assistant
Grant Hypermarket Bahrain
01.2014 - 12.2015
Sales Administration Assistant
Hercules International, Maruti Suzuki Car Dealer
06.2010 - 12.2013
Bachelor of Commerce - Finance, Business and Economics
KERALA UNIVERSITY
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