Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
OUSEPPACHAN ARASSARKADAVIL SCARIA

OUSEPPACHAN ARASSARKADAVIL SCARIA

Macclesfield

Summary

Ambitious and analytically minded professional with recent experience studying cash management, costs and revenues, indirect tax, spreadsheets and ethics in accounting. Energetic, dynamic, relishes challenges and is quick and willing to assimilate and apply new processes and procedures. Receptive to software and tools used to facilitate timely and accurate financial reporting, as well as financial analysis, budgeting and planning. Strong cultural awareness and a global outlook gained through international experience. Seeking opportunities to harness a unique mix of experience in customer service, administration and accounts to transition into a finance and accounting role.

Overview

14
14
years of professional experience
2
2
year of post-secondary education

Work History

Health Care Assistant

East Cheshire NHS Trust, Macclesfield General Hospital
09.2023 - 03.2024
  • Deliver multi-functional care assistance to service users; provide emotional support by regularly communicating with patients, listening to problems and providing advice
  • Efficiently analysed and designed care plans suited for each patient's
  • Managed health-related services, such as assisting patients with daily personal care; supporting patient's admission and discharge and working closely with family members
  • Recognised for exceptional communication, interpersonal and relationship building skills in establishing productive relationships with diverse patients and families

Customer Service Crew Member

McDonald's
04.2023 - 08.2023
  • Delivered exceptional levels of customer service, alongside energy, drive and enthusiasm; adopting a collaborative approach as part of a multifaceted team
  • Identified and exploited opportunities to improve internal efficiency and the customer experience
  • Forged, maintained and nurtured customer relationships, conducive to service excellence
  • Managed cash, including reconciliation and the investigation of discrepancies
  • Tactfully and diplomatically resolved concerns and complaints
  • Harnessed decision-making and holistic problem-solving skills to support business operations
  • Enhanced awareness of stringent Health, Safety and Hygiene regulations.

Administration Assistant

SBI Caps Securities Pvt Ltd
09.2020 - 02.2023
  • Managed customer enquiries while delivering exceptional service and fostering long-term relationships
  • Administered car loan sales while growing company portfolio through strategic market penetration
  • Key achievements
  • Collected and processed documents to ascertain loan eligibility, streamlining the application process
  • Facilitated the payment process, ensuring a smooth and efficient transaction workflow
  • Provided comprehensive after-sales service, maintaining high customer satisfaction and loyalty.

Accountant

Peninsular, Car Dealership
02.2016 - 09.2020
  • Prepared quotations, processed orders, and managed invoicing, ensuring accuracy and timeliness
  • Maintained general ledgers, contributing to the integrity and accuracy of financial records
  • Developed sales planning and reports (MIS Reports), providing actionable insights for business growth
  • Conducted bank, customer, and supplier reconciliation while accurately recording financial transactions
  • Managed timely payments, enhancing supplier relations and financial efficiency
  • Handled suspense accounts and trial balancing, ensuring financial stability and compliance.

Accounting Assistant

Grant Hypermarket Bahrain
01.2014 - 12.2015
  • Prepared quotations, processed orders, and managed invoicing, ensuring accuracy and timeliness
  • Maintained general ledgers, contributing to the integrity and accuracy of financial records
  • Developed sales planning and reports (MIS Reports), providing actionable insights for business growth
  • Conducted bank, customer, and supplier reconciliation while accurately recording financial transactions
  • Managed timely payments, enhancing supplier relations and financial efficiency
  • Handled suspense accounts and trial balancing, ensuring financial stability and compliance.

Sales Administration Assistant

Hercules International, Maruti Suzuki Car Dealer
06.2010 - 12.2013
  • Conducted market research on car sales trends; gathered insights to inform strategic sales and marketing strategies
  • Executed orders received from branch offices, ensuring efficient and accurate fulfillment
  • Contributed to product development and merchandise planning, enhancing product offerings
  • Maintained sales performance data and monitored after-sale service, maximizing customer standards
  • Facilitated sales planning and reports, enabling effective sales strategy implementation.

Education

Technicians (AAT) AAT Level IISeptember -

Association of Accounting
Macclesfield College
09.2023 - Current

Bachelor of Commerce - Finance, Business and Economics

KERALA UNIVERSITY
2010

Skills

  • Organisation and Planning Trial Balance Production Financial Reconciliation Costing Principles Reporting
  • Invoicing Processes Report Writing Data Gathering and Assimilation Team Collaboration
  • Interpersonal Communication Bookkeeping Transactions Administrative Controls
  • IT Skills:
  • Microsoft Office Suite (advanced Excel) SAP ERP Sage Accounting
  • Accounts Payable and Receivable
  • Customer Relations
  • Data inputting
  • Financial Auditing
  • Journal Entries
  • Attention to Detail
  • Balance sheets
  • Accounting Principles
  • Financial records review

Timeline

Technicians (AAT) AAT Level IISeptember -

Association of Accounting
09.2023 - Current

Health Care Assistant

East Cheshire NHS Trust, Macclesfield General Hospital
09.2023 - 03.2024

Customer Service Crew Member

McDonald's
04.2023 - 08.2023

Administration Assistant

SBI Caps Securities Pvt Ltd
09.2020 - 02.2023

Accountant

Peninsular, Car Dealership
02.2016 - 09.2020

Accounting Assistant

Grant Hypermarket Bahrain
01.2014 - 12.2015

Sales Administration Assistant

Hercules International, Maruti Suzuki Car Dealer
06.2010 - 12.2013

Bachelor of Commerce - Finance, Business and Economics

KERALA UNIVERSITY
OUSEPPACHAN ARASSARKADAVIL SCARIA