Nicole Monkute Tamm

• Client-Centric Sales: Consistently deliver exceptional client experience to drive sales.
• Exceeded sales target by 313% within second month.
• Maintain open and consistent communication with team to ensure excellent client service.
• Build strong relationships with clients and put their needs at forefront.
• Utilize store systems to enhance selling efficiencies and build client database.
• Demonstrate good product knowledge

• Conducted competitor analysis with local competitors and proposed marketing tactics to strengthen the company's position in the market.
• Developed detailed financial reports outlining competitive pricing strategies and market positioning.
• Identified cost-saving opportunities and financial advantages for clients considering various jurisdictions.
• Provided actionable recommendations for optimizing the company's financial offerings, pricing strategies, and website based on competitive analysis.

Engaged in property setup for 2 properties in Cyprus ready for Airbnb listing and long /short-term

guests.

Dealt with tenant acquisition on multiple platforms, mainly through Airbnb.

Answered emergency enquiries, booking relevant contractors.

Managed customer relationships to achieve high satisfaction rate.

Coordinated with maintenance for required repairs.

Negotiated terms with tenants to achieve maximum client profits.

• Assisting sales team and helping achieve company targets
• Due diligence on rough diamond industry and pipeline process
• Welcoming customers: introduction to collections
• Clientele: telephone and email inquiries
• Assisting stock movement, control of showcases, stock count