Work preference
Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Open to work

SAMA SADIYA

London

Work preference

Job search status

Open to work
Preferred start date: Two weeks' notice

Desired job title

SupervisorCrew TrainerTeam MemberAssistant HR ManagerHR Assistant

Work Type

Part time

Location preference

On-siteRemoteHybrid
Location: London, United Kingdom
Open to relocation: Yes

Salary range

13/hr - 25/hr

Summary

Results-driven Human Resources Professional with expertise in talent acquisition, workplace relations, and staff training. Skilled in HR administration and team management, enhancing client service, and ensuring compliance with health and safety regulations. Focused on motivating teams and optimising operational efficiency.

Overview

3
3
Languages
4
4
years of post-secondary education
8
8
years of professional experience

Work history

Supervisor

Leon Restaurants
London
2025.04 - 2026.09
  • Implemented new scheduling practices to enhance team efficiency and workflow.
  • Coordinated onboarding and training programmes for new employees across teams to ensure smooth integration.
  • Evaluated training outcomes and provided targeted feedback to management stakeholders.
  • Addressed customer complaints promptly to boost customer satisfaction rates.

Crew Trainer

McDonald's
London
2024.04 - 2025.12
  • Trained and mentored employees on operational procedures and service standards to enhance customer satisfaction.
  • Supported team development initiatives to strengthen overall performance and morale.
  • Ensured compliance with food safety and health and safety regulations, maintaining a safe environment for staff and customers.

Team Member

Leon Restaurants
London
2024.11 - 2025.03
  • Provided exceptional customer service in fast-paced hospitality environment, enhancing guest satisfaction.
  • Resolved conflicts with challenging customers by actively listening and providing solutions., resulting in conflict resolution.
  • Ensured compliance with food safety, hygiene, and operational standards, contributing to a safe dining experience.
  • Managed cash register transactions for accurate record keeping.
  • Improved team communication by organising weekly meetings.

Assistant HR Manager

Crossroad Pictures
Bangladesh
2019.03 - 2022.09
  • Managed the full recruitment cycle including sourcing, interviewing, and onboarding.
  • Developed and implemented employee training programmes to enhance skill sets and support career progression.
  • Streamlined employee records management and ensured accuracy of HR documentation.
  • Facilitated payroll processes and ensured adherence to HR compliance standards.

Education

Doctor of Business Administration (DBA) - Marketing

Teesside University
Middlesbrough
2026.01 -

MSc - Global Human Resource Management

University of Roehampton
London
2022.09 - 2023.09

BBA - Human Resource Management

Eastern University
Dhaka
2015.01 - 2018.01

Skills

  • Training development
  • Talent acquisition
  • Health and Safety regulations
  • HR administration
  • Team management
  • Issue resolution
  • Client service
  • Team motivation
  • Workplace relations
  • Time efficiency
  • Communication leadership
  • Personnel management

Languages

Bengali – Native
English – Advanced (C1)
Hindi – Intermediate (B1)

Timeline

Doctor of Business Administration (DBA) - Marketing

Teesside University
2026.01 -

Supervisor

Leon Restaurants
2025.04 - 2026.09

Team Member

Leon Restaurants
2024.11 - 2025.03

Crew Trainer

McDonald's
2024.04 - 2025.12

MSc - Global Human Resource Management

University of Roehampton
2022.09 - 2023.09

Assistant HR Manager

Crossroad Pictures
2019.03 - 2022.09

BBA - Human Resource Management

Eastern University
2015.01 - 2018.01

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SAMA SADIYA