Samruddha Patil
Glasgow
Summary
Results-driven professional with 9+ years in Consulting and IT services, specializing in team leadership, stakeholder management, and operational efficiency. Proven ability to drive high-impact projects and motivate teams. Certified AI practitioner with a passion for technology and innovation. Skilled in cross-functional collaboration. Currently pursuing an MBA at the Adam Smith Business School, University of Glasgow, to enhance strategic and leadership expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead
Vaco Binary Semantics
08.2015 - 08.2024
- End-to-end operation management across Tier 1 business workflows.
- Stakeholder engagement, reporting and key goals calibrations.
- Employing innovative (lean/Six Sigma) strategies for metric target achievement, sustenance and improvement.
- Talent identification and retention, BQ management using Performance Level Approach & Early Warning Systems.
- Leading Quality Excellence with Quality Assurance & Systematic training and development drives.
- Google Hotel Ads, Google Transit Support Specialist, Tier 1 Partner engagement (Expedia,Booking.com)
- Collaboration with Google Engineering team to troubleshoot partner/client issues and provide innovative ideas for feature implementation.
- Product Training, Evaluations and Floor Support.
Retail Quality Expert - Volunteer
ApparelXchange CIC
01.2025 - Current
- Developed strong analytical skills, attention to detail, and operational efficiency in a dynamic environment
- Overseeing quality control of apparel to maintain high standards.
- Assisted in inventory management, optimizing sorting and organization processes for sustainable fashion reuse
Education
MBA - Business
University of Glasgow
Glasgow08-2025
Bachelor of Science - Computer Science
Guru Gobind Singh Instraprastha University
New Delhi08-2015
Skills
- Operations Management
- Digital Marketing
- Conflict resolution
- Customer Relationship Management
- Stakeholder Communication
- Training and Development
- Team Management
- Quality Analysis
- Escalation Management
- Critical Thinking
- Root Cause Analysis
- Task Delegation
Accomplishments
University of Glasgow | Adam Smith Skills Award Recipient (2025)
Quarterly Award Recipient : Client Appreciation and Satisfaction (2017)
Monthly Award Recipient: Technical Innovation and Reduction on lagging metrics and leading goals/metrics
(2017)
Certification
- Generative AI for Learning and Development Professional Certificate (2025)
- IELTS Band Overall Score : 8 | Band : C1 ( 2024)
Timeline
Retail Quality Expert - Volunteer
ApparelXchange CIC
01.2025 - Current
Team Lead
Vaco Binary Semantics
08.2015 - 08.2024
- Generative AI for Learning and Development Professional Certificate (2025)
- IELTS Band Overall Score : 8 | Band : C1 ( 2024)
MBA - Business
University of Glasgow
Bachelor of Science - Computer Science
Guru Gobind Singh Instraprastha University
Similar Profiles
Bhavya Raviteja SrirangapurapuBhavya Raviteja Srirangapurapu
Senior Content Project Coordinator at Vaco binary semantics LLPSenior Content Project Coordinator at Vaco binary semantics LLP
Aditya SinghAditya Singh
Analyst at Vaco binary Semantics LLPAnalyst at Vaco binary Semantics LLP
Fazeela NSFazeela NS
Senior Research Analyst at VACO BINARY SEMANTICS ( GOOGLE ON - SITE)Senior Research Analyst at VACO BINARY SEMANTICS ( GOOGLE ON - SITE)