Nicola Hawke
St. Austell,Cornwall
Summary
Dedicated professional with expertise in dusting, room tidying, and laundry management. Demonstrates integrity and honesty while efficiently managing tasks such as vacuuming, ironing clothing, and stocking bathrooms. Holds a valid driving licence and excels in bathroom replenishment. Committed to maintaining high standards of cleanliness and organisation.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
Work history
Housekeeper
Bugle Inn
St. Austell, Cornwall
2010.07 - 2026.02
- Maintained spotless and tidy environment through thorough cleaning tasks, enhancing guest satisfaction.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Restored vacant rooms to guest-ready status promptly, ensuring a welcoming atmosphere for incoming guests.
- Made beds daily to ensure a neat bedroom area.
- Handled laundry for delicate fabrics and expensive pieces with care, preserving quality and appearance.
Driver
Mill Auto Suplies
2005.06 - 2009.01
- Managed time efficiently to meet all delivery deadlines.
- Followed route schedules, improved punctuality.
- Confirmed deliveries with customers to ensure satisfaction and timely service.
- Recorded all daily deliveries accurately to support operational efficiency.
- Assisted in loading and unloading of goods, ensured safe transportation.
- Ensured vehicle cleanliness to uphold professional image during customer interactions.
Housekeeper
Cresta hotel
Blackpool, Lancashire
2000.02 - 2005.05
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Prepared guest rooms by making beds daily, contributing to a tidy and inviting environment.
- Maintained cleanliness of public areas by sweeping and vacuuming floors, hallways, and stairwells, ensuring a welcoming atmosphere.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
- Anticipated and addressed guests' needs by providing exceptional hospitality services throughout their stay.
Driver
Mill Auto Suplies
St. Austell, Cornwall
1996.09 - 2000.01
- Utilised extensive knowledge of local routes and shortcuts to optimise delivery times.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Adhered strictly to traffic laws, minimising accident risk.
- Maintained vehicle cleanliness to enhance professional image.
Education
GCSEs -
Poltair school
St Austell, Cornwall 1987.09 - 1992.05
Skills
- Dusting
- Room tidying
- Ironing clothing
- Driving licence
- Stocking bathrooms
- Laundry management
- Bathroom replenishment
- Hardworking
- Vacuuming
- Integrity and honesty
Change
As I'm getting older I'd like to move away from housekeeping and try something new and different.
Timeline
Housekeeper
Bugle Inn
2010.07 - 2026.02
Driver
Mill Auto Suplies
2005.06 - 2009.01
Housekeeper
Cresta hotel
2000.02 - 2005.05
Driver
Mill Auto Suplies
1996.09 - 2000.01
GCSEs -
Poltair school
1987.09 - 1992.05