Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wicks

Looking For A Career :)
Braintree,Essex

Summary

I am a well organised, motivated and reliable college student seeking a part-time employment opportunity in the retail sector which I wish to progress in. I am willing to work hard and flexibly and can work independently or in a team. I am keen to learn and succeed by building on the general customer service skills developed through my work experience and current course.

Key Skills and Competencies

• Well presented with good customer service skills

• Excellent attendance and time keeping records

• Good knowledge of Health and Safety in the Workplace

• Strong organisational and multi-tasking skills

• Friendly and approachable


Education

Colchester Institute - The College at Braintree

September 2021- present

Qualifications:

· E3 Gateway Certificate in Employability Skills

Units included:

- Customer service skills

- Croup and teamwork skills

- Health and safety in the workplace

- Kitchen Hygiene and hospitality

- City & Guilds Level 1 Maths Skills

- City & Guilds Level 1 English Skills


Hobbies and Interests

· I volunteer as a young leader regularly with my Rainbow Group

· I am a Grade 4 in Violin and enjoy performing at Concerts

· I am self-taught in the hobby of crochet, I follow online tutorials to make a variety of items for friends and family

Overview

1
1
year of professional experience

Work History

Catering Assistant

Booking Hall Cafe
Braintree
02.2022 - Current
  • Cleared dishes, pottery and glassware quickly following each course to be cleaned put back in correct place.
  • Helped chef prepare and present food whilst plating up to visiting guests with strong attention paid to detail, and ensuring food arrived swiftly to our guests.
  • Returned reusable goods and serving equipment for cleaning so items are ready to be used again.
  • Serve guests and refilled beverages for guests.
  • Provide friendly, courteous and helpful service to create a fantastic and welcome atmosphere for guests.
  • Follow company quality constraints and industry best practices for guest satisfaction.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Charity Shop Assistant

St Elizabeth's Braintree Charity Shop
Braintree
07.2021 - Current
  • Delivered exceptional customer service to all customers.
  • Ensure all stock is not stored for too long, continuously rotating stock to ensure items are not help too long
  • Greeted customers, helped customers locate merchandise and suggested suitable options.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash and credit / debit card machine
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts and printed receipts.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

No Degree -

Honeywood School
Coggeshall
04.2001 -

Skills

    Chef support

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Timeline

Catering Assistant

Booking Hall Cafe
02.2022 - Current

Charity Shop Assistant

St Elizabeth's Braintree Charity Shop
07.2021 - Current

No Degree -

Honeywood School
04.2001 -

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Jessica WicksLooking For A Career :)