Mohamed Saeid
Swansea
Summary
Aspiring network specialist with a strong foundation in networking, including TCP/IP, VLANs, and routing protocols such as OSPF, EIGRP, and BGP. Proficient in managing hardware like routers, switches, and firewalls, alongside expertise in network monitoring tools like Wireshark. Skilled in both Windows and Linux operating systems with a proven track record of analytical thinking and efficient troubleshooting. Committed to leveraging technical skills to enhance network performance and security.
Overview
22
22
years of post-secondary education
Work history
Customer service representative
Tesco
Carmarthen, Carmarthenshire
11.2018 - 01.2019
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Facilitated customer loyalty programmes to enhance customer retention.
- Processed orders promptly ensuring a positive shopping experience for customers.
Education
Bachelor of Science - Computer Science
Swansea University
Swansea 04.2001 - 06.2023
Skills
- Networking: TCP/IP, VLANs, subnetting, routing protocols (OSPF, EIGRP, BGP), WAN technologies
- Hardware: Routers, switches, firewalls, network cabling
- Software: Network monitoring tools (Wireshark, Nmap), network simulation tools (Packet Tracer, GNS3)
- Operating Systems: Windows, Linux
- Problem-Solving: Analytical thinking, efficient troubleshooting, and issue resolution
Final Year Project: Web Application Security
- Explored methods to harden a web application against threats and attacks.
- Focused on security techniques such as threat modelling, the STRIDE methodology, and penetration testing.
- Evaluated the robustness of proposed security solutions.
- Analyzed the process of creating the secure system, including time taken and lessons learned.
Affiliations
- Powerlifting
Timeline
Customer service representative
Tesco
11.2018 - 01.2019
Bachelor of Science - Computer Science
Swansea University
04.2001 - 06.2023
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